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Hybrid Forward Video
Hybrid Forward Video
Known Participant
April 6, 2020
Answered

Creative Cloud Cleaner Tool still useful and recommended?

  • April 6, 2020
  • 1 reply
  • 5144 views

I want to know if the Creative Cloud Cleaner Tool is still recommended to do a clean install of Premier Pro, I use PP2019 and PP2020.

I did a clean install of the MacOs last year, hen reinstalled all the Adobe apps. It was running amazing until the past month when I started getting issues such as script errors closing down the app,  usual playback issues, spinning wheel of death randomly etc etc

I'm trying to clean out any remaining Adobe files so I can make sure there's no files from previous installs causing problems. Has anyone tried it yet and any things to consider?

This topic has been closed for replies.
Correct answer R Neil Haugen

Yes, it still works as before. Odd as it does look. I do recommend that, instead of uninstalling the app first as the instructions say, that you run the app to do both the uninstall and cleanup. It doesn't always catch everything if the app is uninstalled first in my experience. It does if the Cleaner tool does the uninstall also.

 

Neil

1 reply

R Neil Haugen
R Neil HaugenCorrect answer
Legend
April 6, 2020

Yes, it still works as before. Odd as it does look. I do recommend that, instead of uninstalling the app first as the instructions say, that you run the app to do both the uninstall and cleanup. It doesn't always catch everything if the app is uninstalled first in my experience. It does if the Cleaner tool does the uninstall also.

 

Neil

Everyone's mileage always varies ...
    Hybrid Forward Video
    Hybrid Forward VideoAuthor
    Known Participant
    April 6, 2020

    really useful, thanks for that!

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