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TheBopper
Participant
October 30, 2021
Question

Creative Cloud Update to 2022 Messed up My Premiere

  • October 30, 2021
  • 14 replies
  • 4182 views

Just update all of my creative cloud items to 2022 and so far, Premiere is buggy now.  Firstly it CONSTANTLY hangs after I open my project.  And it also hangs trying to close the project.  Also, the After Effects items within it don't render on the timeline anymore.  Just get that yellow screen with all of the languages on it.

 

I opened After Effects and the projects open fine.  Premiere is wonky.  

 

Trying to render a project for a premiere tomorrow and it doesn't seem doable now.

 

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    14 replies

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    Kevin-Monahan
    Community Manager
    Kevin-MonahanCommunity Manager
    Community Manager
    November 1, 2021

    Sorry TheBopper,

    Did you update a 15.x project to version 22? Or are the problems with brand new projects? Hangs on open are often due to outdated plug-ins from previous versions not working in current ones. Can you check your plug-ins compatibility?

    As an editor, I've been advised to avoid updating projects until they are completed, no matter the NLE. Is it possible to return to the last version of 15.x and complete it, and then start only new projects in the new version? Let me know if that's feasible at all.

     

    Thanks,
    Kevin

    Kevin Monahan - Sr. Community and Engagement Strategist – Adobe Pro Video and Audio
      J
      jake0574
      Participating Frequently
      November 11, 2021

      I appreciate the concept of waiting to update your NLE until all projects are competed, but in practice it just isn't possible. I have multiple projects in the works year round so it's either never update or update while a project is in progress. 

       

      Instead Adobe needs to make sure and release versions that will not break current projects – they have a conversion process when you open an older project, so what's not working properly within that conversion? How are they missing key processes that transition the project to the new versions and do not break the timeline? Dynamic linking seems to be a major culprit and I am becoming convinced it is more trouble than it's worth.

       

      I've been a Preimere user since 2001 and I hate to say it but Premiere is not on an upward trajectory. The last two major updates have caused more issues than they've fixed. I would much rather see Premiere made rock solid than add fringe features that are not needed by most professionals.

        A
        adrianjx
        Known Participant
        November 11, 2021

        Hear hear.

        Clients come back (ideally) and some want to revive older work. Being able to open and convert previous files is a key component of modern professional software.... but when I say older work I'm not talking 20 year old projects, I'm talking 1 year old old projects... heck 1 month old projects.

         

        Point is — forever working in older software is what stiffels progress. We should *want* to upgrade, and promote innovation— not fear it. Being stuck in the past is what Quark Xpress suffered from and ultimately pushed them out of the market.

         

        Let's hope Adobe is working on the problem...?

          L
          Liubov5EF3
          Participant
          November 1, 2021

          Same issue here plus I can't send sequences for render to the Media Encoder, they just stop loading towards the end and the app hangs. With making old Premiere files incompatible with new ones will I be able to open my projects from 2022 version after I roll back to the previous version? Or do I have to do all the work again? This update is very buggy and it made my work almost impossible so far.

            C
            chikaram89151782
            Participant
            October 31, 2021

            The same thing is happening for me. As Sumeet suggested, I reset app preferences and cleared cache but it didn't work. Hope they fix these bugs very soon. BTW,  I'm using a new iMac with M1 chip.

              D
              defaultfrlgzm6xeqrk
              Participant
              November 8, 2021

              Same issue here, I am finding that both After Effects and Premiere are not running well with the M1 chip. macb os monterey update happened just before I undated my Adobe softwear. I was blaming Apple, but looks like it might be the bugs at Adobies end. 

              S
              Community Manager
              Sumeet Kumar ChoubeyCommunity Manager
              Community Manager
              October 30, 2021

              Hi there,

               

              Sorry to hear about this. Have you tried resetting app preferences & clearing cache to isolate any cache/preference corruption issue that might be causing the app to misbehave?

               

              Thanks,

              Sumeet

              B
              benf89003388
              Inspiring
              November 8, 2021

              This is an absolute disaster this update and has ruined my day, possibly week!!!! Thanks

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