Cursor Falls Behind Premier Panel When I Switch Workspaces

Forum|Forum|7 years ago
December 16, 2018
1 reply
2609 views

Hi Guys

My OS is Win10 (latest) and I am using CC2019.

Since CC2015, I have experienced a continuing irritating problem. Sometimes when I move from one workspace to another, the cursor disappears behind Premiere and I cannot access any controls. The keystroke to reset workspaces doesn't seem to be live when this happens, but I am able to use the keystroke 'save' and have to shut down PPr by clicking closed in the Windows toolbar. When PPr reopens all is fine again. Here's a short video. You'll see the cursor arrow at the bottom on the windows toolbar disappear as I move it up to Ppr. This unwanted feature seems in every version and is not confined to just this PC. My earlier PC faced the same issue.

I have dropped a bug report several times, but nothing changes. Has anyone else faced this and did you find a solution?

Regards,

Graham

This topic has been closed for replies.

Correct answer excited_Genie16B8

This isn't commonly reported. I see a similar issue unrelated to Premiere Pro, I believe caused by my KVM switch. Unplugging the mouse for a moment will reset things.

E

excited_Genie16B8Correct answer

Legend

This isn't commonly reported. I see a similar issue unrelated to Premiere Pro, I believe caused by my KVM switch. Unplugging the mouse for a moment will reset things.

glaustinAuthor

Inspiring

Thanks, Jim. I’ll try that when It happens next.

MyerPj

Community Expert

FYI: My mouse doesn't show up in windows on occasion (enough that I was crawling under the desk too often). When I setup my new machine with some office reconfig, I put a USB (3) hub with on/off switches mounted near me right under the desk (near the edge). Now when that happens, (and it seems less, either on this computer, Win 10 from Win 7 or in the hub). But if the mouse isn't there I just switch it off from my chair and then back on after a beat, and it is fine again.

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