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VictorDegro
Participant
March 17, 2021
Answered

Deep Voice Problem

  • March 17, 2021
  • 4 replies
  • 5266 views

Hi Guys! I'm having a problem when importing some video clips. The audio gets a deep voice sound and i havent been able to resolve this issue can someone help me??

This topic has been closed for replies.
Correct answer defaultuw3nzkm813gr

When having this issue I usually throw the footage into a website like cloudconverter and convert to a diffferent file type (ex. .mp4 to .mov and vice versa). This normally fixes the issue for me.

4 replies

D
defaultuw3nzkm813grCorrect answer
Participant
September 7, 2022

When having this issue I usually throw the footage into a website like cloudconverter and convert to a diffferent file type (ex. .mp4 to .mov and vice versa). This normally fixes the issue for me.

    B
    BinaryX10134987674pfte
    Participant
    January 23, 2024

    I cannot express the happiness that you just caused me for fixing this issue i was stressing lol. Thank you very much.

    Kevin J. Monahan Jr.
    Community Manager
    Kevin J. Monahan Jr.Community Manager
    Community Manager
    March 23, 2021

    I see this on some of my own iPhone footage. Is it variable frame rate footage, Victor? You might want to adjust speed slightly until it sounds right.

     

    Regards,
    Kevin

    Kevin Monahan - Sr. Community and Engagement Strategist – Adobe Pro Video and Audio
    Peru Bob
    Community Expert
    Peru BobCommunity Expert
    Community Expert
    March 17, 2021

    Also:

    Please use the free MediaInfo and post a screenshot the properties of your media in tree view:
    https://mediaarea.net/en/MediaInfo

    Many users are having issues with VFR. If the file is variable frame rate, use Hand brake to convert to constant frame rate:
    https://handbrake.fr/downloads.php
    Here is a tutorial:
    https://www.youtube.com/watch?time_continue=34&v=xlvxgVREX-Y

    Peru Bob
    Community Expert
    Peru BobCommunity Expert
    Community Expert
    March 17, 2021

    Delete the Media Cache and Media Cache files:
    https://community.adobe.com/t5/premiere-pro/faq-how-to-clear-your-media-cache-in-30-seconds-in-premiere-pro-2020/m-p/11017257/thread-id/260446?page=1

    If that doesn't work,try resetting the preferences:
    https://community.adobe.com/t5/premiere-pro/faq-how-to-reset-trash-preferences-in-premiere-pro/td-p/8236158?page=1

    If that doesn't work, try resetting the Workspaces:
    Reset a workspace
    Reset the current workspace to return to its original, saved layout of panels.
    1. Do one of the following:
    • Click the Workspace menu icon and select Reset to Saved Layout.
    • Choose Window > Workspace > Reset to Saved Layout.
    from here:
    https://helpx.adobe.com/premiere-pro/using/workspaces.html

    If that doesn't work, try Preferences > Audio Hardware and set Input to None.

    If that doesn’t work, try updating or rolling back your graphics driver directly from the video card manufacturer’s site. If NVIDIA, do a clean install of the latest Studio Driver (NOT the Game Driver).

    If that doesn't work, try creating a new project and import the old one into it.

    Also, please help us help you:
    https://community.adobe.com/t5/premiere-pro/faq-what-information-should-i-provide-when-asking-a-question-on-this-forum/td-p/3929027?page=1

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