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nikitar28785003
nikitar28785003
Participant
September 21, 2024
Answered

deleted media

  • September 21, 2024
  • 3 replies
  • 838 views

I was editing with DJI Ronin 4d material and past 2 days it cant export it.

It always was just increasing a hours and the procentage stay the same. 

 

Than i try to create a high resolution proxies to Make offline the main media and relink it.

 

But when i press Make Offline and than some box pops up, and i dont know why, but i try to press the Media files are deleted (DELETED - means PAST TIME). I didnt delete nothing before so i tought that will be okay and if anything i press CTRL-Z. 

Than i press OK

 

And it suddenly DISAPPEARS to knowhere???? I cant find anywhere this origo files.

Can please someone help me with that? Atleast some Adobe feedback about files that they are deleting in past??

This topic has been closed for replies.
Correct answer Averdahl

The default is Media Files Remain on Disk when making files offline and offlining will not delete the source file/s. However, if you do tick Media Files Are Deleted the media files will indeed be deleted from the disk once you click OK. This action cannot be undone and Ctrl+Z do nothing.

 

To get the files back you can either restore a backup if you have one, copy files again from the memory cards you used if you still have them and they are not yet formatted, use a file recovery software to recover files. If you choose the latter, be aware of that if you continue to use the disk/s were the files were stored, the odds of restoring them decreaes rapidly. Writing to the disk/s will minimize the chance to get files back.

 

Unfortunately, large video files tend to be much harder to restore successfully than files with smaller foot prints such as documents, images, etc. There are many file restore/saving apps available so you have to do some searching to find "the best". It can pay off to leave the disk/s to professionals instead of doing it yourself. If you do, stop using the disk/s were you had the files now.

3 replies

nikitar28785003
nikitar28785003Author
Participant
September 22, 2024

And all this issues was just because Premiere cant export the high quality data from new Ronin 4d i guess. 

P
Community Expert
PaulMurphyCommunity Expert
Community Expert
September 21, 2024

I hope you're able to restore your original media.

For the future, there’s a much safer workflow for switching between original files and proxies instead of making them offline: Proxy Workflow in Premiere Pro.

    Averdahl
    Community Expert
    AverdahlCommunity ExpertCorrect answer
    Community Expert
    September 21, 2024

    The default is Media Files Remain on Disk when making files offline and offlining will not delete the source file/s. However, if you do tick Media Files Are Deleted the media files will indeed be deleted from the disk once you click OK. This action cannot be undone and Ctrl+Z do nothing.

     

    To get the files back you can either restore a backup if you have one, copy files again from the memory cards you used if you still have them and they are not yet formatted, use a file recovery software to recover files. If you choose the latter, be aware of that if you continue to use the disk/s were the files were stored, the odds of restoring them decreaes rapidly. Writing to the disk/s will minimize the chance to get files back.

     

    Unfortunately, large video files tend to be much harder to restore successfully than files with smaller foot prints such as documents, images, etc. There are many file restore/saving apps available so you have to do some searching to find "the best". It can pay off to leave the disk/s to professionals instead of doing it yourself. If you do, stop using the disk/s were you had the files now.

      nikitar28785003
      nikitar28785003Author
      Participant
      September 22, 2024

      Thank you for your answer. Yeah, i tick Media Files are deleted so i am done.

       

      I thought i cant really deleted something just from the software of premiere. 

      I dont have any copies of this stuff cause i was already done with it but now i am screwed.

       

      I will try to do software recovery from the disk.

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