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ColinDPC
Participant
February 26, 2017
Beantwortet

Dell XPS 15 9650 NVidia 1050

  • February 26, 2017
  • 3 Antworten
  • 1876 Ansichten

I have a Dell XPS 15 9650 with the NVidia 1050 Graphics cards.

When trying to play any video in Premiere Pro the playback windows are blank and the yellow render bar is over the video in the timeline.

I have tried changing to software acceleration versus the CUDA.

I have installed the current driver, uninstalled, gone to previous versions and nothing works.

The only thing that works is to disable the 1050 driver in the device manager.

I cannot find any details on a fix.

Dieses Thema wurde für Antworten geschlossen.
Beste Antwort von ColinDPC

Thank you for the reply,

I figured it out. My computer was on the Windows Insider version of Windows 10.

I re-rolled the computer off of Windows Insider, running just the standard version of Windows 10 64 and all is well.

3 Antworten

Rameez_Khan
Rameez_Khan
Legend
March 23, 2017

Hi ColinDPC,

Do you still need help with this? Or did you figure it out?

Thanks,

Rameez

C
ColinDPCAutorAntwort
Participant
March 23, 2017

Thank you for the reply,

I figured it out. My computer was on the Windows Insider version of Windows 10.

I re-rolled the computer off of Windows Insider, running just the standard version of Windows 10 64 and all is well.

    Rameez_Khan
    Rameez_Khan
    Legend
    March 24, 2017

    Thanks for letting us know. Really appreciated!

    Best,

    Rameez

    Bill Gehrke
    Bill Gehrke
    Inspiring
    February 26, 2017

    What is your media?   What camera or is it captured some way?

    What version of Premiere, latest is not a valid answer

    What version is the GPU driver, ditto

    C
    ColinDPCAutor
    Participant
    February 26, 2017

    More details:

    Uninstall of Premier Pro using CC Cleaner Tool

    Reinstall

    Test Clip is ProRes edited 30 second .mov Quicktime. (Clip plays fine in

    VLC as well as in Premiere using the Intel Graphics Card)

    Any test media I have tried has this issue.

    Premiere Pro 2017.0.2 (47) Build

    NVidia GeForce GTX 1050 Driver 373.06

    On Sat, Feb 25, 2017 at 5:05 PM, Bill Gehrke <forums_noreply@adobe.com>

    R Neil Haugen
    R Neil Haugen
    Legend
    February 26, 2017

    Bill's the expert on this type of issue!

    Neil

    Everyone's mileage always varies ...
    R Neil Haugen
    R Neil Haugen
    Legend
    February 26, 2017

    Out of curiosity, when you uninstalled, did you use the Adobe CC Cleaner Tool time do a complete uninstall/proper cleanup, or just use your OS utility?

    The Adobe apps create a number of preference and registration files in various places, those will not be removed by an OS uninstall utility. It has no idea those files even exist.

    And those files at times get corruption and cause issues like this.

    It may not be the fix for what ails you at this time ..  but it might. There have been some issues with the 10.x generation cards on some systems.

    Neil

    Everyone's mileage always varies ...
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