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kveld3
kveld3
Participating Frequently
June 23, 2017
Answered

Dialogue Boxes Appear Behind Playback Screen

  • June 23, 2017
  • 3 replies
  • 5823 views

I have seen this posted awhile ago but still have not found a solution and I am hoping something new has arisen to solve this problem since the last time it was discussed.

I have a dual monitor set up on a Windows 10 machine.

The notification area of my Windows task bar is on the left (making this my "first screen" in a sense). Because of my setup in my office, the left monitor is my playback monitor which causes problems. Whenever I open a dialogue box, be it the Export Dialogue Box, or even the Playback Dialogue box, it opens behind my video on the Playback Screen. Because of this, I can't access anything. Anything I try to click on inside of Premiere gives me the "ding" that is is unclickable because I currently have a dialogue box open.

Is there any way to make Premiere show Dialogue Boxes over the main window? What makes it even more frustrating is that when I bring up the dialogue box to turn off the second monitor playback, I can't even turn it off because it is hidden behind the playback video!

    This topic has been closed for replies.
    Correct answer Vidya Sagar

    Hi kveld3

    Sorry for the issue. Are you using a custom workspace? If yes, try with a default workspace.

    Have you tried to move the dialog box to right monitor before initiating playback? try with the preferences dialog box.

    Thanks, 

    Vidya

    3 replies

    B
    beverlymag
    Participating Frequently
    June 2, 2023

    I have this issue still, Is there a Fix at all coming ADOBE Come on, I am tired of it!! PLEASE FIX THIS!!!!

    D Graham Withers
    D Graham Withers
    Participating Frequently
    September 24, 2019

    I've also had no end of difficulty directing pop-up windows with Premiere.  Currently, setting the "main screen" in windows has addressed some of the issues - most dialogue boxes appear on my "main" screen, but now some dialogue boxes will only appear under my fullscreen 3rd display.  Oddly, "Add Track"s appears on my main window, while "Delete Tracks" will only appear on the monitor directly to the right of it.  Any thoughts?

     

    Mac Pro running Windows 10 through bootcamp

    Adibe Premiere Pro v13.1.4.2

    CJCARNAHAN
    CJCARNAHAN
    Inspiring
    June 9, 2023

    Shift + Right Click program on the task bar -- select "move" then hit enter (or click), then use the arrow keys to drag the dialogue box down to a monitor that does not have fullscreen playback. 

    B
    beverlymag
    Participating Frequently
    June 12, 2023

    That just doesnt fix it for me. 

    Vidya Sagar
    Adobe Employee
    Vidya SagarCorrect answer
    Adobe Employee
    June 23, 2017

    Hi kveld3

    Sorry for the issue. Are you using a custom workspace? If yes, try with a default workspace.

    Have you tried to move the dialog box to right monitor before initiating playback? try with the preferences dialog box.

    Thanks, 

    Vidya

    V
    vincei71555586
    Participant
    March 19, 2021

    I'd hardly call this solved. This is a work around. Can't you make it so windows just don't pop up behind playback? With forsight, this is a great solution, but in practice its incredibly frustrting because some pop ups won't go away until acted upon and you can't change workspace until they are resolved. So now I am stuck an unable to change workspace/turn off playback without force quiting. 

     

    Let me explain senario: I open a project. Set a monitor for full screen playback. Later I open another project. It's render files are offline so a pop up telling me that is initiaed. The popup is behind play back so now i can't: access pop up/change workspace/close project/save/etc. What am I supposed to do?

      V
      vincei71555586
      Participant
      March 19, 2021

      In my experience, when you have more than one display, Premiere puts the little CC symbol in the corner of only one of your workspace windows.  I've attached screen grabs of mine.

      Like in my "Monitor_1" there's the symbol at the bottom right?  If you're going to toggle fullscreen playback on the workspace window/display with your "Program" tab on it as Premiere defaults to, you have to arrange your workspace so the CC symbol is on your non-fullscreen playback workspace window/display ie. my "Monitor_2"

       

      (I use a 3rd monitor for playback so that's why I've got the CC symbol on my timeline display's window.)   Sorry, window/display/monitor gets convoluted, I tried...


      So i have that symbol in the monitor I want pop ups on, but they dont appear there. They pop up on my apple os 'acitve' monitor.  i also dont toggle fullscreen. i have it set in prefernces>playback to the monitor i want to have fullscreen playback on.

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