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Known Participant
April 17, 2024
Question

Distorted Audio After Export 2024

  • April 17, 2024
  • 2 replies
  • 2542 views

I'm at my wits end.  I'm making music videos and the audio is absolutely fine when played back in timeline but after exporting there is distortion.  Crackly static sounds.  I thought it was a result of adding too many effects to the sound track/s so I separated the audio and took the audio track and edited it in Audition.  Then just popped that track back into Premier Pro (it was clean in Audition and clean when I played the track on a music player separately). Nope.  Adjusted the gain to 0.  Set a peak limit to 0.  Nope.  Set the limiter to 0.  Nope, got worse.  Put on a hard limiter.  Nope.  I've listened to the audio on the source material separately and there is no distortion.  ONLY when exporting in Premier Pro and this isn't the first time it's happened.  Someone please help.  Sadly Adobe doesn't GAF and there is nowhere else to find answers.  I suspect this is yet another Adobe flaw/failure and there is no solution but no amount of googling has helped and while I might sound ticked off (I am, and Adobe has so many flaws that they just don't care about and now refuse to give any support so they have it coming), I still deep down am hoping it's my fault and that there is some magic setting I'm missing so that I can just fix this and made videos.  

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2 replies

Participant
July 2, 2024

I am having the same issue, I treid everything from sample rate to bit rate, uninstalling, using older versions, clearing all presets... with no luck. I am still getting a choppy and distorted audio when I export the clip. the audio is perfectly fine in the timeline, the audio quality is also top. I have a max db peak of -6 I also tried -12 its still distorted. I cannot find anything recent talking about this am I alone? 

I am using a mac m3 pro

scm28Author
Known Participant
July 2, 2024

Sorry to hear that and concerned.  Adobe's systemic aggressive intentional apathy towards service (they removed all support years ago) QC, and bug removal is just infuriating and quite frankly an abuse of power - people use these products in professional situations and it can affect their livlihood.  Adobe does not give a.....

Averdahl
Community Expert
Community Expert
April 17, 2024
quote

Set a peak limit to 0.  Nope.  Set the limiter to 0.


By @scm28

 

You really never want to put the audio at 0, you want the audio below 0. Try as a test and set it to -1 and and see if it helps.

 

Do you have any short source clip one can download and test?

scm28Author
Known Participant
April 20, 2024

The files are massive in size. I'll give the audio settings a try and report back.  The origina footage was 4K taken with an iPhone 15Pro and even using that crappy microphone, even at high volume I don't hear the distortion in the vocal tracks or music that I hear after exporting from Premier Pro.  I split the audio file off and did several things to it in Audition - added a limiter and compression.  Then brought it back in WAV format.  I also took the audio file and used AI to separate vocals from Music.  Those files (WAV) also don't show distortion even at high volume and me looking for it.  

R Neil Haugen
Legend
April 21, 2024

Thank you, that is really useful.  I dropped the gain 2DB and it made a big difference.  The limiter made the tracks sound awful (hollow and tinny).  It's curious to me why this happens if the original files don't have any distortion, why does PPro create an environment by default that causes it to occur.  In other words it doesn't make sense to me that I by default have to decrease gains and peaks when I make a video?  It's just puzzling to me as this is not the first time I've had audio issues with PPro.  Don't get me started on the effects and filters causing more problems than they're worth.  I have Mac M chip and 16g of ram and my PPro glitches up all the time on 3 minute videos or shorter and I suspect PPro is unable to handle even one audio effect.  Heaven forbid I try a morph transition in video, that barely works at all.  But I'm ranting.  Thanks for the help!  


You need to understand digital audio. In old analog systems, 0 dB was fine, you'd start getting a small amount of distortion say about +3-5 dB.

 

In digital, everything 0 and above clips ... distortion that is immediately notable. So you must avoid it.

 

Look up say European noise requirements for broadcast audio levels.

Everyone's mileage always varies ...