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D
defaultbceceb9ejb9z
Participant
April 23, 2021
Question

DJI Mavic Air clips are freezing/lagging/choppy when exported

  • April 23, 2021
  • 3 replies
  • 4405 views

Just finished a job of 6 videos & on the 2nd set of revisions every single drone clip is acting up in premiere & when exported. The clip freezes/lags/chops & I do not know why, I've tried so many different things. Using different clips, changing export settings, nothing seems to fix it. HELP

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3 replies

O
Olexiy33188159o659
Participant
June 1, 2024

I had the same problem.
Clearing the cache, reinstalling Premier, and transcoding the material did not work.
And then I tried to export directly in Premiere, not in Encoder as I did before. And the video exported fine) Maybe it will help you, have a nice day

B
bobbyg83358684
Participant
June 29, 2021

I'm experiencing the same issues as well. I have no idea how to fix the lagging/freezing clips. Have you been able to resolve the issue?

 

D
defaultbceceb9ejb9zAuthor
Participant
June 29, 2021

What I did to fix it is;

 

open Adobe Media Encoder

on the right side of the program there is a 'Queue' of files to encode

drag & drop the files that are choppy, aka your drone media files 

& hit the green play button to run the encoder.

 

I didn't change any settings, im using the stock settings & these encoded files worked smoothly on my Premiere timeline!

    Kevin-Monahan
    Community Manager
    Kevin-MonahanCommunity Manager
    Community Manager
    June 29, 2021

    Hey D,

    Sounds like you transcoded the files back to H.264. I'm still a little confused, though, I thought you already exported them and couldn't play them back. Are you saying you exported these outputs a second time and then they worked? Sorry if I'm not understanding.

     

    Thanks,

    Kevin

    Kevin Monahan - Sr. Community and Engagement Strategist – Adobe Pro Video and Audio
      Kevin-Monahan
      Community Manager
      Kevin-MonahanCommunity Manager
      Community Manager
      April 23, 2021

      Good evening,

      Have these clips ever been able to playback on your computer, or is this a new behavior?

       

      Thanks,
      Kevin

      Kevin Monahan - Sr. Community and Engagement Strategist – Adobe Pro Video and Audio
      D
      defaultbceceb9ejb9zAuthor
      Participant
      April 23, 2021

      They playback perfectly fine as the original clip opened in media player on windows.

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