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C
CapeDrone
Participant
May 15, 2018
Question

DJI Phantom 4 Pro Codec Issues

  • May 15, 2018
  • 9 replies
  • 5172 views

Good day all,

The DJI Phantom 4 Pro records in either .MOV or .MP4 with the MPEG-4 CODEC.

Adobe Premiere Pro does not read these files.

1. I am looking for a transcoder that is capable of exporting my 4k 60fps videos in full res and quality.

2. When is Adobe releasing an update allowing these DJI Drone Codecs allowing to simply drag the footage into the software?

Thanks,

Would really appreciate some help or guidance regarding this matter.

This topic has been closed for replies.

9 replies

J
jonahg80233373
Participant
April 6, 2019

Hi, welcome to April 2019 and still issues importing DJI 4 pro video into a Premiere Timeline. Ridiculous. Have to open the video in Media Encoder, change file format then open in the Premiere timeline to edit.

Lame.

D
D_Corleone
Participant
April 3, 2019

I also have huge issues with Phantom 4 Pro material. No problem to import the files, but most of the time it's not possible to play the files. When I start the preview, the playback runs in a very low resolution; when I stop and restart or when I move the cursor and try to start the playback again it doesn't play or it just displays some stills.

When I try to watch from the timeline, it doesn't really play - you can see the time running, but not the film. Just when I render in/out the playback runs. No way to work. It's really terrible, because I can't finish my work. Please help.

Michael

D
D_Corleone
Participant
April 4, 2019

I work with iMac Retina 5K, 27', 4 GHz Intel Core i7, 8 GB 1600 MHz DDR3, AMD Radeon R9 M295X 4 GB and with Premiere Pro Version 13.1.0 (Build 193)

Kevin-Monahan
Community Manager
Kevin-MonahanCommunity Manager
Community Manager
April 4, 2019

D_Corleone

Sounds like something is up with your system. You're very short on RAM. Furthermore, are you playing this file off a Thunderbolt drive or your internal drive? Let us know.

Thanks,
Kevin

Kevin Monahan - Sr. Community and Engagement Strategist – Adobe Pro Video and Audio
T
Trent Happel
Participating Frequently
January 30, 2019

Is anyone still running into issues with DJI Phantom 4 files in the latest Premiere Pro 13.0.2? If so, would it be possible to supply us with problematic files? This will greatly help with our investigation.

Thank you!

    A
    ashpou
    Participating Frequently
    March 5, 2019

    Hi,

    As this issue was really painful for our workflow we bought a new machine and we do not have this problem anymore.

    T
    Trent Happel
    Participating Frequently
    March 5, 2019

    That is interesting. Thank you for the update.

    MarkWeiss
    MarkWeiss
    Inspiring
    January 30, 2019

    I have the Phantom 4 Pro v2 and I edit my footage in CS6 with no issues.

    benyig
    benyig
    Known Participant
    August 28, 2018

    Same here on Premiere Pro latest version (12.1.2) in Windows 10. Changing the .mov file extension to .mp4 as suggested in another thread doesn't help either.

    A
    ashpou
    Participating Frequently
    July 31, 2018

    Hi everyone,

    Same issue for me on Premiere Pro latest version (12.1.2) in windows 10. We are trying to edit footages from Phantom 4 (.mov files / Mpeg 4 codec), and it’s impossible to import those files into Premiere.

    We have both PC and Mac in our office, the files can be imported in Premiere Pro on a mac but not on the PC workstation.

    We have many many videos to cut this year and i believe transcoding all our footage is not a viable option (its time consuming).

    Any update on this issue ?

    Thanks !

    Rafael

    I
    idoshor
    Known Participant
    July 19, 2018

    I am working on AE 2018 on Mac.

    I had no problems importing the DJI format in, but I did had some significant effect on the speed of the software. (which I don't have with other projects on the same station). seems that the adobe softwares don't like so much this codec. causing the saving and workflow very hard.

    I guess a conversion is the only option nowadays. (until further notice)

    I.

    yenaphe
    yenaphe
    Inspiring
    May 15, 2018

    Hi,

    you shouldn't have any issues importing DJI files into Premiere Pro. I've been doing that since Premiere Pro CC2014 without any issues.

    What version are you using?

    Seb

    C
    CapeDroneAuthor
    Participant
    May 15, 2018

    Hi there,http://

    Thanks for your response Seb. What DJI product are you using? Could you send me a screenshot or info of the media files codec that you get from your drone please.

    I have 12.1.1 Installed. I am using the DJI Phantom 4 PRO which records MPEG-4 Codec which Premiere Pro does not recognize as a media file and therefore cannot be imported through media browser or dragged into Project window.

    E
    excited_Genie16B8
    Legend
    May 15, 2018

    You on a Mac?

    Ann Bens
    Community Expert
    Ann BensCommunity Expert
    Community Expert
    May 15, 2018

    You should be able to import dji footage into Premiere.

    Make sure you are on the lastest version: 12.1.1

    Also copy entire card to hdd first then ingest (not dragging) via Media Browser.

    HandBrake

    C
    CapeDroneAuthor
    Participant
    May 15, 2018

    Hi there,

    Thanks for your response.

    I have 12.1.1 Installed. I am using the DJI Phantom 4 PRO which records MPEG-4 Codec which Premiere Pro does not recognize as a media file and therefore cannot be imported through media browser or dragged into Project window.

    As for HandBrake I am yet to find a setting that allows for 4k 60fps export. It's no use to me if I cannot export a full 4K 60 fps video.

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