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AlanEHoward
Participant
April 9, 2018
Question

dynamic link not working

  • April 9, 2018
  • 13 replies
  • 41975 views

Hi all,

dynamic link is not working between PP and AE ... It opens a new AE project when selected, the composition icon is there, but there's nothing on the timelime, no video no nothing ... even more annoyingly when I try to get customer support using "chat" it seems that option isn't open to me !

Any ideas??

I'm sitting in an edit getting mighty frustrated....

    This topic has been closed for replies.

    13 replies

    Show previous replies
    R
    RoodyHadley
    Participant
    June 7, 2018

    I'm also having huge problems with DL with Prem and AFX since updating both software's to the latest versions.

    Everything was fine pre-update.

    Constant crashing, nothing happening when trying to bring in AFX comps into Prem. Sluggish performance, endless "Media Pending" screens in PP which never manage to connect, just endless crashes and total non-responsiveness...

    J
    jerryg80651089
    Participant
    November 9, 2019

    Me too.  When you try to link to an AE composition you created with the 2019 verison, it just doesn't se it.

     

    Kevin-Monahan
    Community Manager
    Kevin-MonahanCommunity Manager
    Community Manager
    May 16, 2018

    Hi AlanEHoward,

    Are you still having trouble with this issue? Let us know.

    Thanks,
    Kevin

    Kevin Monahan - Sr. Community and Engagement Strategist – Adobe Pro Video and Audio
      M
      morgandirven
      Participant
      March 3, 2023

      Well it seems to be a pertpetual probleme with NO SOLVING!

      I've paid all my suscriptions since years! (saying cause seemed to be a question asked to some one else)

      I've all my after effect and media encoder at the same version (installed AND updated AT THE SAME TIME DIRECTLY from creative cloud) and my dynamik link doesn't work anywhere... Niether to media encoder, neither to 3D tracker...

      I'm on a window 10. This is a pro machine.

       

        J
        Jason W NCSU
        Participant
        August 23, 2023

        Same issue here on an M1 Max Mac. I used Creative Cloud Cleaner to unintall all Adobe software and reinstalled everything using Creative Cloud. Dynamic Link is still stalling and crashing Premiere or After Effects.  

        Rameez_Khan
        Rameez_Khan
        Legend
        April 9, 2018

        Hey AlanEHoward,

        Sorry for your issue with dynamic link.

        Dynamic link works between same versions of the applications.

        What is the exact version of Premiere Pro and After Effects that you're using? FAQ: How to find the exact version of Premiere Pro you're using?

        What kind of a computer do you have? Which OS?

        How are you trying to send your Premiere Pro footage to After Effects?

        even more annoyingly when I try to get customer support using "chat" it seems that option isn't open to me !

        That would happen when:

        1. You don't have a Creative Cloud subscription
        2. You are not logged in with the Adobe ID that has the subscription associated with it

        Let us know.

        Thanks!

        Rameez

        susanh71835279
        susanh71835279
        Participating Frequently
        April 19, 2018

        Hi Rameez,

        I am having the same problem. After updating to the newest versions of AA (15.1.0, build 166) and PP (12.1.0, build 186), my AA motion graphic template no longer works and when I try to re-link it, PP tells me that I need to install AA—which of course I already have.

        Thanks!

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