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Grégory34172663v8mx
Participant
April 5, 2024
Answered

Ecran noir à la visualisation

  • April 5, 2024
  • 1 reply
  • 1215 views

Bonjour,
Depuis une mise à jour de PREMIERE, j'ai un écran noir au lieu de la prévisualisation du projet.
Je redémarre PREMIERE, je relance le projet, la prévisualisation est ok quelques secondes, puis l'image se freeze puis devient noire, je n'ai plus que le son.
Que faire ???

This topic has been closed for replies.
Correct answer Grégory34172663v8mx

Thank for your reply.
So, I've contacted the Adobe Support who help me to find and resolve this problem by deleting the User Preferences Folder and yes, update my GPU driver. Now all is fine ^^

1 reply

R Neil Haugen
R Neil Haugen
Legend
April 5, 2024

Quite possibly a GPU driver issue. Update to latest driver, see if that helps.

Everyone's mileage always varies ...
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Grégory34172663v8mxAuthorCorrect answer
Participant
April 5, 2024

Thank for your reply.
So, I've contacted the Adobe Support who help me to find and resolve this problem by deleting the User Preferences Folder and yes, update my GPU driver. Now all is fine ^^

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