Hello!I have been trying to export a 35-minute long video. However, it keeps stopping during encoding. It does this in various places like; 1%, 3%, 10%, and now 19%. So it doesn't seem to be connected to something specific in the video. I have double-checked that there are no gaps in the timeline.removed markerscleaned up in media cachedreedited in a new sequence (plus removing old projects)switched places to where it export from the external hard drive to the internal. This has never happened before and it worked perfectly fine the same day with two other videos. The version I have right now is 14.7. Do you have any more tips for me?

Participating Frequently

Question

Encoding keeps getting stuck when exporting

Forum|Forum|5 years ago
January 11, 2021
4 replies
22468 views

Hello!

I have been trying to export a 35-minute long video. However, it keeps stopping during encoding. It does this in various places like; 1%, 3%, 10%, and now 19%. So it doesn't seem to be connected to something specific in the video.

I have double-checked that there are no gaps in the timeline.
removed markers
cleaned up in media cached
reedited in a new sequence (plus removing old projects)
switched places to where it export from the external hard drive to the internal.

This has never happened before and it worked perfectly fine the same day with two other videos. The version I have right now is 14.7.

Do you have any more tips for me?

This topic has been closed for replies.

R

Rob Plays Games

Participant

I've only been exporting projects for a few days, still fairly new to all this but it seems that the issue is the disk speed for me.

As you can see I'm stuck at "100% encoding" from checking my task manager it seems to be the hard drive which is slowing things down:

This seems to happen when the separate output files are merged into the MP4 for me, when checking the directory that I'm exporting to, I have 3 files (they've since disappeared, sods law) I think they were:

.AAC - this is audio I think

.MOV - this is visual I think

.MP4 - this is the file they're combining to

Again I maybe wrong but this makes sense as it's quite an intense thing for a hard drive to do, read and write to itself continuously.

From this I think I may try a few different things but it may vary for everyone dependant on their computer and storage drives:

try exporting to my fastest drive
try moving the project file to my faster drive while exporting
try both

I cannot guarantee this will improve things but that's what I'll be trying, fingers crossed it helps!

Kevin J. Monahan Jr.

Community Manager

Komic,

Sorry for the frustration. Does your computer have a discrete GPU at all? Like NVIDIA? Are you using lots of video effects? Are you editing 4K footage? Have you tried 1 pass VBR encoding instead of CBR? Have you tried any of our export presets?

Thanks,
Kevin

Kevin Monahan - Sr. Community and Engagement Strategist – Adobe Pro Video and Audio

K

KomicRosAuthor

Participating Frequently

No frustration just confusion. XD

I exported a small video today with my usual settings that worked perfectly fine. This usually happens when I export really long videos like 40 minutes or videos where I have a lot of clips from previous streams. I have a NVIDIA that is updated. I do not export in 4K. If this happens again I will try 1 Pass VBR and another export preset to see if it works. 🙂

M

Michael Grenadier

Legend

First, Please tell us your system specs: OS version, Premiere version, amount of RAM, Hardware specs including graphics card and your source properties and sequence settings. And are any of your sources from a smartphone or a screen recording?

You might try smart rendering. Reset your preview format in your sequence settings to a high quality format lilke prores422 hq and then render your entire timeline. If that works, export with "use previews" checked.

K

KomicRosAuthor

Participating Frequently

Hi!

I have a PC, Windows 10. Premiere pro version is 14.7. Ram: 15,9 GB is available. GPU is Intel(R) Core(TM) i7-7700k CPU 4.20GHz

Do you want the source properties of the main video or of all the scenes I am using in the video? The main is a screen recording of a game.

I noticed that when I switch to ProRes it changed the preview file format to Apple. What should I use for PC or can I still use that?

Jeff Bellune

Legend

And here are the export settings

35 mins at 40 Mbps is roughly 10.5 GB. Are you running out of space? The fact that you can export part of the video successfully but not all of it is a big indicator of not enough available drive space on the destination drive.