Encoding settings is greyed out - RTX 2080Ti, Ryzen 9 3900X

Forum|Forum|6 years ago
February 17, 2020
2 replies
2638 views

Hi,

in project settings i have enabled CUDA, but when i export - media -> Encoding settings is greyed out - says "hardware encoding is unavailable. Please make this system meets hardware and minimum os requirements for this functionality"

I have Win PRO 64bit, RTX 2080ti (latest studio drivers), AMD ryzen 9 3900X.

Can anyone help me, why it is greyed out for me?

Thanks

Correct answer Ann Bens

In order to be able to use the hardware encoding you need to have a Intel cpu with Quick Sync.

R Neil Haugen

Legend

Yea, as Ann said, that's an option for the Intel CPU's that have QuickSync both on-board and enabled. And the way it's worded is a constant puzzler for users. As it looks like it's having to do with the GPU.

Neil

Everyone's mileage always varies ...