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Error cod 195 installing Premiere 2024

New Here ,
Feb 04, 2024 Feb 04, 2024

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When I attempt to install Premiere or Photoshop 2024 I receive error code 195. My system exceeds the minimum requirements per https://helpx.adobe.com/in/premiere-pro/system-requirements.html#windows

 

I'm running

 

OS:  Windows 11 Home version 23H2

Processor:  12th Gen Intel(R) Core(TM) i7-12700 2.10 GHz

RAM:  16.0 GB

GPU:  Radeon RX 560 series 4GB

HDD:  1TB SSD

 

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Adobe Employee ,
Feb 05, 2024 Feb 05, 2024

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Hi @CentexCreator,

Thanks for the message. Please try updating your GPU driver and report back. I hope the advice helps.

 

Thanks,
Kevin

Kevin Monahan - Sr. Community & Engagement Strategist – Pro Video and Audio

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New Here ,
Feb 05, 2024 Feb 05, 2024

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I ended up uninstalling all the older versions of Adobe Premiere, Photoshop and Creative Cloud. Must have been some conflict and now is working fine. 

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Adobe Employee ,
Feb 05, 2024 Feb 05, 2024

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Cool. Look into performing a clean installation of the GPU driver. That may hold the key, I think. That GPU is several years old now, so you may need to update your hardware to have an easier go of it. Good luck.

 

Thanks,
Kevin

Kevin Monahan - Sr. Community & Engagement Strategist – Pro Video and Audio

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