Error Code 190 When Installing Adobe Apps

Question

Exit Code: 190
-------------------------------------- Summary --------------------------------------
 - 2 fatal error(s), 0 error(s), 2 warnings(s)

FATAL: Sanity check for installation failed. Current OS version 5.1.2600 doesn't satisfy OS requirements.
FATAL: Error occurred in install product workflow with error code 190 error message 
WARN: GetIEProxyInfo - Failed to get proxy for the url, error:12180
WARN: GetIEProxyInfo - Failed to get proxy for the url, error:12180
Hi Adobe Team and  Community. I tried to install Premiere Pro and others Adobe App. But It's Failed and got an error code 190. I have windows 10 and I have all the system requirements, why I got  an error? Please help, thanks. I also tried to update my lates windows update, still not working

RjL190365 · Answer

Ann is correct. Microsoft's support for Windows 10 will officially end (sunset) this coming October, and the Creative Cloud desktop frontend now requires or will soon require Windows 11 23H2 or later just to even install at all. In the meantime, the Creative Cloud desktop frontend app will remain installed, but will be permanently frozen to an older version which will not permit you to update your Creative Cloud apps to a version that's any newer than the version which was the latest at the time of that older app version's release. And if you uninstall the Creative Cloud desktop app, you will no longer be able to perform a clean installation of even the Creative Cloud desktop app, let alone the latest versions of the Creative Cloud programs.

In other words, you're stuck with older versions of the Adobe programs until you update your PC to Windows 11 or buy a new PC with Windows 11 pre-installed.

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