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juliend166628
juliend166628
Participant
July 23, 2016
Answered

Error code 6 during export (PREMIERE PRO CC)

  • July 23, 2016
  • 22 replies
  • 76222 views

Hi everyone,

A few days ago, a updated my Premiere Pro CC (2015.3)

Before this update my Premiere and my project worked well !

Now, I have an error when i want to export my sequence.

This message comes directly after lauching the export.

I've tested different solutions (other formats, import my sequence into a new project, reinitialised my presets, render, doesn't work with Media Encoder ...)

I dont' see this problem anywhere... Maybe someone can help me ?

Thank you !

[Moved from the general, non-support forum Lounge to a product-specific support forum - Mod]

    Correct answer olumide_9222

    i saved the project with a different name as above and exported with AME and it worked for me

    22 replies

    Show previous replies
    ajw39219795
    ajw39219795
    Participant
    June 26, 2018

    It's 2019. this has been an issue for 2 years. Come on Adobe...

    I had to move the project before it would export. Why??

    P
    photo coach
    Participating Frequently
    January 30, 2018

    Just had this problem today and looking for help.

    Start of Problem

    I worked on a project at home with the files in DropBox. When I got to work, I transferred all the files to my local hd. When I reopened and tried to export, I kept getting an error about a missing AE filter (AE.ADBE MPEG.SourceSettings but I don’t think it matters).

    My Solution

    After checking around and trying to move the project file somewhere else (didn’t work), here is what I did that worked for me:

    1. Zoom into the project timeline to check every movie’s “fx” label.
    2. If there was a red underline on it, I reimported that video by dragging and dropping into Project window under new Bin.
    3. With the movie selected, I made a “Replace with clip…in Bin” on the timeline.
    4. Once all the red underlined movies were replaced, I removed all the old clips and moved the new clips into the proper bins.
    5. Export = Joy.
    j015399777j
    j015399777j
    Participant
    December 14, 2017

    "I moved my .propj file onto desktop, exported the mp4 to the desktop"

    This worked for me as well.

    sagark27596396
    sagark27596396
    Participant
    September 15, 2017

    check the audio decibels.. if it cross more -3, make the audio gain reduce and maintain below -3 and try to take the output. It worked for me!!

    J
    johns32048805
    Participant
    August 24, 2017

    Same issue with premiere, exported to Media Encoder instead and that worked.

    mjhyneman
    mjhyneman
    Participant
    May 19, 2017

    After several attempts I noticed one of my assets in my After Effects' comps was wonky (by that I mean looked jagged visually).... though it was "linked" properly I went into the AE side of things and re-linked the needed asset and then exported without any time outs or errors. I would suggest this route in lieu of moving folders around.

    W
    Warsoar
    Participant
    May 4, 2017

    Move your entire project folder to a new folder and delete all cache and temp files.

    Since the guys at Adobe have no idea how to manage their temp files I wrote a batch script you can use to clear all the rubbish that gets left on your drive.

    1. In Windows. Open Notepad.

    2. Copy the following code.

    rem COPY FROM HERE...

    del "C:\Users\PROFILE NAME\AppData\Local\Temp\*.*" /s/q

    del "C:\Users\PROFILE NAME\AppData\Roaming\Adobe\Common\Media Cache\*.*" /s/q

    del "C:\Users\PROFILE NAME\AppData\Roaming\Adobe\Common\Media Cache Files\*.*" /s/q

    del "C:\Users\PROFILE NAME\AppData\Roaming\Adobe\Common\Peak Files\*.*" /s/q

    del "C:\Program Files (x86)\Common Files\Adobe\SLCache\*.*" /s/q

    rem ...TO HERE

    3. Past into the Notepad window.

    4. Change "PROFILE NAME" to match yours.

    EXAMPLE: If you login as "Bob"... Your user profile will be located in C:\Users\Bob

    ...which means PROFILE NAME becomes Bob...

    ...del "C:\Users\Bob\AppData\Local\Temp\*.*" /s/q

    ...del "C:\Users\Bob\AppData\Roaming\Adobe\Common\Media Cache\*.*" /s/q

    ...del "C:\Users\Bob\AppData\Roaming\Adobe\Common\Media Cache Files\*.*" /s/q

    ...del "C:\Users\Bob\AppData\Roaming\Adobe\Common\Peak Files\*.*" /s/q

    ...del "C:\Program Files (x86)\Common Files\Adobe\SLCache\*.*" /s/q

    5. Select File | Save.

    6. Choose a location like your generic projects folder (Folder where you store all your projects).

    7. Name it something simple like CLEANUPTHEMESS.BAT

    8. Change "Save as Type" from "Text Documents (*.Txt)" to "All Files (*.*)"

    9. Hit Save.

    10. Close Notepad.

    11. Open File Explorer and Browse to where you saved the file.

    12. Right Click on it and click on "Run As Administrator".

    13. Now you watch it cleanup.

    First run will take a while.

    14. Now go to your projects folder and delete all the Adobe folders... EXCEPT the Autosave Folder... Don't want to be left with only one version of your file that could be lost or corrupted.

    If anyone is proficient in writing Batch Scripts I'd love to get your feedback on how to remove the Folders that stay behind and have to be removed manually.

      C
      charliew57335968
      Inspiring
      May 5, 2017

      So after attempting to move the project file to different locations 4-5 times it appears the problem has been solved. The only way i managed to export with the audio was to move the project file to the desktop and specifically export to the desktop too. I have no idea why this would be a fix. all my media was stored in the same location and didn't change. i didn't change the project file name or anything, i simply exported from the desktop to the desktop. weird. If anyone can explain why this is the case i would be really interested, however at the least the problem is now solved.

        R
        rickys60545749
        Participant
        July 19, 2017

        Thanks CharlieW this solution worked for me, even though it's completely illogical. I just moved my .propj file onto desktop, exported the mp4 to the desktop and it finally worked. I didn't move/edit any of my linked audio files. Thanks for posting your fix. 

          C
          charliew57335968
          Inspiring
          May 3, 2017

          Yer im still getting this issue with none of the fixes above working. If anyone has figured it out that would be really helpful. I work in a school and this is happening on a lot of students work and causing a bit of a nightmare.

          kulpreet singh
          kulpreet singh
          Inspiring
          May 3, 2017

          Hi Charliew,

          I am sorry for your issues. Please provide more details and I will try to get that sorted.

          FAQ: What information should I provide when asking a question on this forum?

          Thanks,

          Kulpreet Singh

          C
          charliew57335968
          Inspiring
          May 4, 2017

          Hello,

          hopefully this answers some of the questions, this is a clear as i can be at this time.

          • At the College we use premiere pro cc version 2015.3
          • I have no idea if we have recent updates as only the IT department has access to this.
          • Windows 7
          • .MPG (Audio, stereo, 48kHz)
          • Error Code: 6
          • At the time the error occurred i was trying to export the final cut of the students film.
          • This has worked for other students using the same cameras and file types.
          • there was no other software running
          • no third party effects
          • The computer hardware is mostly all the same on each system. Nothing special. pretty sure most of them are running onboard graphics and have no sound cards. 64 bit, intel core 2 duo 3.00 ghz. 8GB RAM.
          • Are you using Mercury Playback Engine GPU Acceleration? Yes
          • Do you still have the issue when choosing Project Settings > General > Renderer > Mercury Playback Engine (Software Only)? Yes
          • Does the problem only happen with your final output, with previews, or both? any type of export including the audio.
          SmoknSpider
          SmoknSpider
          Participant
          April 21, 2017

          I'm getting this same issue, but so far I haven't had any success getting my project exported.  What's the deal?

          R
          ronschloss1
          Participant
          March 8, 2017

          I´m also having the same problem. I also need the audio...how do I do it?

            kulpreet singh
            kulpreet singh
            Inspiring
            March 8, 2017

            Hi ronschloss1,

            I would suggest you the same workaround, exporting your audio and video separately.

            Thanks,

            Kulpreet Singh

            cnSam
            cnSam
            Participant
            March 23, 2017

            Kulpreet, please be more specific.  It's great that I can now export my videos with no audio, but most videos kind of NEED the audio included.  How does this help?  How is this a work-around. 

            I've exported my video with no audio, now what?  How do I get the video WITH audio?!?

            Please advise.  Since the upgrade, this doesn't work on my laptop or my PC, and I have a project due today.  It's done, I just can't export it.

            Show more replies
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