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Participant
August 31, 2024
Answered

error downloading premiere pro

  • August 31, 2024
  • 3 replies
  • 807 views

It always says installation failed. Why has it failed? I got this Adobe Pro because of my university. Does it have a connection to why I can't install it?

This topic has been closed for replies.
Correct answer ashaalice9

The installation failure could be due to issues with your university's licensing or network restrictions. Ensure that you're using the correct installer provided by your university. Check for any system requirements or permissions needed on your device.

3 replies

ashaalice9Correct answer
Participant
September 1, 2024

The installation failure could be due to issues with your university's licensing or network restrictions. Ensure that you're using the correct installer provided by your university. Check for any system requirements or permissions needed on your device.

Participant
September 1, 2024

okay, thank you for helping me

 

Peru Bob
Community Expert
Community Expert
August 31, 2024

What is the exact wording of the error message?

Does your computer meet the minimum requirements?

https://helpx.adobe.com/premiere-pro/system-requirements.html

Participant
September 1, 2024

It says that "installation failed" only and yes, it is compatible with my computer

Peru Bob
Community Expert
Community Expert
August 31, 2024

Install the Creative Cloud app and then install it from the app:
https://helpx.adobe.com/download-install/kb/creative-cloud-desktop-app-download.html

Participant
September 1, 2024

i already did