Skip to main content
C
cooperl14400791
Participating Frequently
November 17, 2016
Question

Errors when exporting with media encoder

  • November 17, 2016
  • 8 replies
  • 26502 views

When I to export my video, I get the same error message every time. Ive tried makeing sure the video starts at 0.0 and making sure there are no extra chapters.

Error code:

Export Error

Error compiling movie.

Export Error

Failed to create encoder.

Writing with exporter: H.264

Writing to file: \\?\C:\Users\sklan\Videos\*Video name*.mp4

Writing file type: H264

Around timecode: 00:00:00:00

Component: H.264 of type Exporter

Selector: 9

Error code: 24

This topic has been closed for replies.

8 replies

C
conrad loeffler
Participant
March 8, 2020

For me, the change from CBR to VBR fixed the problem very well.
In my Case, I added the Sequenz (CBR set) out of Premiere Pro to the render que in Media Encoder and then set VBR/12 there, using Dynamic Link.

 

Used the fullest and newest Macbook 16 and newest Adobe Apps Versions.

 

Hope this solves your problem.

Best,

H
hadrienl38791524
Participant
May 10, 2019

still the same problem. No fixes?

Kevin J. Monahan Jr.
Community Manager
Kevin J. Monahan Jr.Community Manager
Community Manager
January 31, 2018

CooperL,

An old post of yours has resurfaced and has no solution that you have verified. Still experiencing this issue? Please let us know.

Thanks,
Kevin

Kevin Monahan - Sr. Community and Engagement Strategist – Adobe Pro Video and Audio
M
mbrazina
Participant
February 1, 2018

Hi, I have a same problem as that first post in 2016.  Change to Mercury Playback Engine Software does not solved it. I have Premiere CC 12.0.0. and NVidia GTX 960. 

Mohamed Mostafa
Mohamed Mostafa
Participant
January 31, 2018

i have changed the file path and it worked perfectly

E
excited_Genie16B8
Legend
February 20, 2017

Try step 3.

Premiere Pro Troubleshooting Guide

A
Andromeda2803!
Participant
January 7, 2017

I have the same problem, and it seems to go together with a host of other problems. I cannot export H264(or the BluRay variant) or H265. The error seems to be a problem with starting the encoding stream. And all suggestions so far have tried to look at loading the project correctly in Media Encoder. That doesn't seem to be the problem.

The error below is h265, but it is the same for h264 further down.


Another separate problem is that when I click on MPEG2 codec in the drop down list, Premiere crashes.

DNxHR export works. But... I have to convert to h264 with Media Encoder on a different computer.  If there is an glitch in the MXF it produces, Media Encoder on that other PC will fail the encode.

I've been trying to export something all day now.....

==========================

Encoding Time: 00:00:00

01/07/2017 04:33:26 PM : Encoding Failed

------------------------------------------------------------

Export Error

Error compiling movie.

Export Error

Failed to create encoder.

Writing with exporter: HEVC (H.265)

Writing to file: \\?\C:\Users\######HIDDEN########\file.mp4

Writing file type: HEVC

Around timecode: 00:00:00:00

Component: HEVC (H.265) of type Exporter

Selector: 9

Error code: 24

-----------------------

Writing with exporter: H.264 Blu-ray

Writing to file: \\?\C:\Users\######HIDDEN########\ FINAL VERSION_1.m4v

Writing file type: H26B

Around timecode: 00:00:00:00

Component: H.264 Blu-ray of type Exporter

Selector: 9

Error code: 24

Vidya Sagar
Adobe Employee
Vidya Sagar
Adobe Employee
November 18, 2016

Hi Copperl,

Change the Renderer to Mercury Playback Engine Software only mode in Queue panel right bottom corner & try export.

Thanks,

Vidya Sagar.

C
cooperl14400791Author
Participating Frequently
November 25, 2016

Tried this and the video still fails to export, Thanks.

Vidya Sagar
Adobe Employee
Vidya Sagar
Adobe Employee
December 8, 2016

Hello Sagar,

The solution you sent me still didn't quite fix it, ill send screen shots of all my settings i have and tell me if you need any more screenshots of anything

Also here is the rest of the info:

Version of Premiere Pro - CC 2017

GPU drivers and all updated, I have a AMD Radeon R9 390 series, Crimson edition 16.9.2

Windows OS - Widows 10 Pro

And yes, ever premiere pro file i try and export to media is failing

Thank you,

Cooper Lanier


Hi Copperl,

In the posted screenshots Preferences > General > Premiere Pro > Uncheck "Import Sequence natively". is still checked. Please uncheck it & try export.

Thanks,

Vidya Sagar.

    SGEPRODS
    SGEPRODS
    Participant
    November 17, 2016

    Unfortunately there are MANY people with the same problem waiting for answers...

    but you might find some info here

    Error Compiling Movie GPU/Lumetri with Premiere 2015.3

    Terms & ConditionsAccessibility statement
    Using the community Terms of use Privacy Cookie preferences Do not sell or share my personal information ad choicesAdChoices