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Answered

Export 1hour long video, is 24 bytes

Forum|Forum|5 years ago
May 2, 2020
20 replies
19361 views

hey everyone!
I am extremely frustrated once again with our beloved premiere!

After 4 times, of 5 hour long export my 1 hour duration video is again 24 bytes!!!!!!!!!

I have tried couple of different versions.
No difference
H264 --- Youtube 1080
H264--- Adaptive high bitrate

The weird thing is that if I only choose a small portion of the video, it is actually working!
it is extremely strange
Any thoughts?

Export

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Correct answer João22952814bsnc

so I was having the EXACT same issue yesterday and I fixed it by clearing some space on my ssd.
The video was going to be about 3 Gb after being exported and I only had around 7 Gb of free space on my ssd.
So, I cleared about 30Gb of space and that's it! The video was exported in Full HD, with no additional problem.

Show previous replies

G

GDiaX

Participant

Hello guys,

I was also having this problem on 23.1 to export a project in H.264 and the final file is 24 bytes. I solved it by changing the enconding method under video settings. Rather than use hardware, I chose software. It will take longer to export but It works and It doesn't loses quality.

I believe this may be a hardware's problem (NVIDIA here) and it's drivers on our side, rather than a adobe premiere problem.

Anyway, hope this helps.

pH0u57

Participating Frequently

I'm having the same problem and I can confirm that anything rendered on the Hardware Encoder has this bug. Though, it is not in every project. Sometimes it is, sometimes it isn't. My last projects had that bug for about 75% of the time.

More importantly though, Software Encoder ONLY works on CBR & VBR 1-Pass. VBR 2-Pass still won't work on those projects, even with Software Encoder enabled.

Since this did not come after a driver update, I do think it's an Adobe bug (as always). And yes, I've tried updating everything, I've got enough free space and reset/cleared cache/and so on.

Thomas Peber

Participant

I have just run into same problem.
the work around with software encoding seems to work but i suspect its the nvidia drivers that make problems. i started the day with no issues, updated during the day and now the bug appears.

A

alexandre23223724xgh0

Participant

See the response of João22952814bsnc

at the bottom of this page, by increasing storage space on your pc, it should work then !

Y

Yilmaz04

Participant

I'm having the exact same issue. Output is exactly 24 bytes after waiting 2 hours for exporting to complete. My specs are Ryzen 7 5800X CPU and GTX 660 Ti GPU, 16GB RAM.

J

João22952814bsncCorrect answer

Participant

so I was having the EXACT same issue yesterday and I fixed it by clearing some space on my ssd.
The video was going to be about 3 Gb after being exported and I only had around 7 Gb of free space on my ssd.
So, I cleared about 30Gb of space and that's it! The video was exported in Full HD, with no additional problem.

A

alexandre23223724xgh0

Participant

I can confirm that this worked also for me ! thank you for the tips

Tidehawk

Participant

I am having the same issue

Peru Bob

Community Expert

What are the complete computer specs, including hard drives (how many, what kind, what is on each, what capacity, and how full)?

S

Sçrøçlê5D81

Participant

I'm having the same issue. And Yeah, it's frustrating.

[profanity removed by moderator]

N

Nabil16B8

Participant

Has anyone found the solution?? I'm having the EXACT same problem. Exporting one hour video takes 25 mins, but the resultant video is 24 bytes. I've tried 5 times now. So frustrating!

X

xedu2

Participant

A unica solução que eu encontrei foi migrar pra versão mais antiga, premiere 2023.0, a versão 2023.1 ta bugada!!!!

É

Éverton27609647poqd

Participant

Eu estava enfrentando este problema há vários dias e realmente voltar na versão 2023.0 resolveu. Obrigado.

Ann Bens

Community Expert

Use queue instead of export or v.v.

uncheck max render.

Bad habit to export to desktop, use a dedicated folder.

A

alexgiagAuthor

Participant

It is a bad habit of mine, but I always export there and then put it the archive in each project. Why is it bad though? What does it affect?

And also, when you say v.v.?