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harish_6197
Participant
May 13, 2025
Answered

Export and preview Issue in Premiere Pro

  • May 13, 2025
  • 1 reply
  • 735 views

Hi there, Currently I'm using Premiere Pro 24.6.5 version and but issue started when I updated my premiere to latest 2025 version, the assets on my timeline are visible as black layer (as shown in a image attacted) while preview of timeline. sometimes the assets are visible but sometimes its just converting into black happening with multiple assets in project this is just one example, and after exporting the video some sort of black and white box is appearing in the video i tried re-rendering multiple time but the issue persist, so I downgraded my premiere and i am facing same issue in 2024 version as well I uninstalled and installed Premiere pro multiple times but no solution Please help me I shared my project with my friend and he is not facing these issues in his system so I think my premiere has an issue please help what should I do?? 

Things I tried Already -
- Upgrading Premiere (24.6.5 to 25.2.3)
- Downgraded Premiere (24.6.5 to 24.0)
- Uninstalled Premiere and removed all files in CC and Reinstalled it again as a fresh install
- Media cache cleaned
- Rendered using Media Encorder (2024 and 2025)
- Exported as Entire source
- Exported as In/Out

Please Help me fix this issue

Correct answer harish_6197

I updated the drivers but creating a new project and import the old one into it didn't work for me but instead creating Project copy using Project manager worked for me. Thanks for helping

1 reply

Peru Bob
Community Expert
Peru BobCommunity Expert
Community Expert
May 13, 2025

Delete the Media Cache and Media Cache files:
https://community.adobe.com/t5/premiere-pro/faq-how-to-clear-your-media-cache-in-30-seconds-in-premiere-pro-2020/m-p/11017257/thread-id/260446?page=1

If that doesn’t work, try updating or rolling back your graphics driver directly from the video card manufacturer’s site. If NVIDIA, do a clean installation of the latest Studio Driver (NOT the Game Driver).

If that doesn't work, try creating a new project and import the old one into it.

    H
    harish_6197AuthorCorrect answer
    Participant
    May 14, 2025

    I updated the drivers but creating a new project and import the old one into it didn't work for me but instead creating Project copy using Project manager worked for me. Thanks for helping

    Peru Bob
    Community Expert
    Peru BobCommunity Expert
    Community Expert
    May 14, 2025

    You're welcome. 

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