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J
Joey-C
Inspiring
March 21, 2023
Answered

Export Issue: Music / Video glitch back a few frames

  • March 21, 2023
  • 2 replies
  • 1890 views

I'm trying to export a video after finishing some edits with Premiere Pro. While exporting, however, the video or audio (with multiple attempts) glitch back one second. I'm running Premiere on MacBook Pro '21 M1 Chip. Tried running the software with Rosetta, didn't help. Tried disabling hardware accelerated encoding, didn't help. Tried multiple export formats, didn't help. Anyone knows what could be the issue?

    This topic has been closed for replies.
    Correct answer Joey-C

    I just figured it out with the hint from Ishan Y - for this video, at least. I'll see if this works with my later projects...

    Render and Replace for audio does not do the job, but Render and Replace the clips solved the problem. What may be the most helpful is simply Render and Replace all clips and audio prior to export next time. A huge thank you to all who've helped!

    2 replies

    Z
    Zoe & Mr Dee
    Participant
    March 13, 2024

    Am not sure exactly if experience the same problem on my m2 but on the latest update the one with the sound enhancement I noticed that on the export i get a glitch at 3 minutes time of the 20 minutes video for 2 seconds and then the rest of the video is okay i will try to use a faster external ssd "sandisk extreme pro" and see if the problem remains it has to do with memory overload on the media that's the only thing that makes sense keep in mind when premiere is exporting it uncompromising the media to raw so the Mac doesn't have enough ram to export so it uses the hard drive as a place for the media am going to report my findings the following days with the new ssd 

    J
    Community Expert
    John V KnowlesCommunity Expert
    Community Expert
    March 21, 2023

    Sorry to hear you're having issues!

    Can you define what you mean by "glitch back one second" though? Do you mean it's out of sync?

    -------------------------------------------------------------------------JVK | Editor/Designer/Software Instructor. Pr, Ae, Ch, Ps, Ai, Id
    J
    Joey-CAuthor
    Inspiring
    March 21, 2023

    Thanks for the reply!

    If it's the audio, it jumps one second backward. For instance, the music plays to 00:26, and then it glitches back to 00:25, when the video is playing normally to 00:27. And then the music simply plays 2 seconds out of sync.

    Ishan Y
    Community Manager
    Ishan YCommunity Manager
    Community Manager
    March 21, 2023

    Could you share your source file properties? (Project Panel > Right-click on source file > Properties). We need to check if the source file is in variable frame rate. If it is, please transcode the file using Handbrake.  

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