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J
Jordan24615156q680
Known Participant
May 26, 2022
Question

EXPORT STOPPED AT 64%

  • May 26, 2022
  • 5 replies
  • 3577 views

Hello,

 

I've tried everything. changing pass 1, pass 2, and CBR. That didn't work. tried a new sequence and copied it all over and tried that and that didn't work. tried to see what clip could be stopping it by taking a portion of the sequence out at a time and trying but keeps on getting stuck on the same percentage. 

 

I know my specs are fine as only last week I could export successfully. I've also got enough storage for the file to be properly exported.

 

 

Please help.

This topic has been closed for replies.

5 replies

D
ds_aliengirl
Known Participant
June 13, 2022

Do you have any MXF files in your sequence? Apparently there is a known bug with MXF files and they've been "working" on it since April with no ETA on a fix.

https://adobe-video.uservoice.com/forums/911233-premiere-pro/suggestions/44713258-bug-issue-premiere-pro-22-1-2-working-with-mxf 

You might have better luck with using "Software Only" as your renderer but that sure defeats the purpose of having a video card at all. Thanks Adobe!

D
dancrutchfield
Participant
June 3, 2022

I'm having a similar issue on my machine using 22.4. It always freezes at 64% and fails on the export. I'm exporting MXF OP1a XDCAM EX35 60i, embedding captions and have loudness normalization enabled. TRT of the video is 28:30. Sequences settings are Sony XDCAM HD 1080 NTSC at 29.97. HD Anamorphic 1080 (1.333) 1440x1080. 

 

This video runs on TV, so I have specific video settings I have to use. Other codecs are not an option. 

I'm running Windows 10 on a Dell Precision 7760:

11th Gen Intel Core i9-11950H @ 2.60 GHz, 2611 Mhz, 8 cores

64gb RAM

NVIDIA RTXA4000 Laptop GPU

I have three internal SSDS: 1TB (C drive), 2TB (Storage and export), 500gb (media cache). All have more than half their capacity available.

 

I've rebooted my machine, uninstalled and reinstalled premiere and the creative suite altogether more than once. I've also tried Mercury GPU acceleration and software only acceleration. I didn't have issues in Premiere 15.4, but the issues began with this most recent update. I'm not sure what else to try at this point.

D
dancrutchfield
Participant
June 3, 2022

It's also worth noting that when I export from v15.4 everything comes to a near halt at 64%, but it eventually pushes through. It fails entirely in v22. 

J
Jordan24615156q680Author
Known Participant
June 9, 2022

yeah ive tried this but then for some reason the clips get all messed up. been so long now with this issue. so frustating that you update to the latest version, edit and you can even export the video.

animageforyou
animageforyou
Participating Frequently
May 27, 2022

Hi,  I had similar issues last couple of weeks on a two hour, 4K UHD video with some Adobe and third party effects as well. Having already read various solutions by some editors, including exporting as an Apple Prores files. Nothing worked at all. Finally came accross someon'e suggestion that the drive that the file is being exported to, should have enough capicity. Having checked the said drive, true enough, although it showed 72gb remaining, I thought it would have plenty of space left even after exporting the new file in to it. 

Anyway, As I have three drives in my PC,  Drive1 for Windows operating and Apps, Drive2 for accusistion of video and other media files and then Drive3 for storage. It turned out, I was using the Drive2 for export (the one with 72gb free sapce).  Changing to Drive3 (with over 600gb free space). All seems to be working fine again! Have saved as 4K UHD H265 and H.264 versions.

So, it may help if you have plenty of space in the drive you are exporting to.

 

My PC specs are (please note that I am not an IT or computer expert):

PC Desktop

CPU: Intel 9i (overcocked to 5HGz)

Ram: 64ghz

GPU: Nvidia  GTX1070i

Drive 1: 1TB (NVM2)

Drive 2: 2TB SSD

Drive3: 2TB SSD

Hope this helps some of you with similar problem.

Bob

 

 

 

    J
    Jordan24615156q680Author
    Known Participant
    May 27, 2022

    hiya,

     

    thank you for your response. ive just rried this and it still gets stuck at 64% with a TB spare in the drive.

    Jeff Bellune
    Jeff Bellune
    Legend
    May 28, 2022

    Try exporting to a different format and codec. Say ProRes 422 or GoPro Cineform.

     

    Start with just a portion of your sequence so as not to spend too much time on it. The goal is to see if you can get *anything* out of this project. 

    Peru Bob
    Community Expert
    Peru BobCommunity Expert
    Community Expert
    May 27, 2022

    Try updating the Red Giant plugins.

      J
      Jordan24615156q680Author
      Known Participant
      May 27, 2022

      It does the same without the plug ins 

      Kartika Rawat
      Community Manager
      Kartika RawatCommunity Manager
      Community Manager
      May 26, 2022

      Hi there!

      Sorry to hear that. Can you share the following information?

      • Which version of Premiere Pro are you using?
      • Could you post the screenshot of the Export settings? 
      • What type of effects do you have in your project? Also, share your system details (OS, CPU, RAM, GPU). 

      Let us know.

      Thanks,

      Kartika

       

      J
      Jordan24615156q680Author
      Known Participant
      May 26, 2022

      hello,

       

      my premiere pro is up to date (22.4)

      red giant plug in vhs and some overlays that its really.

      windows 11, i5 10th gen, 16gig ram, nvidia GTX 1650

       

      thank you

       

       

      Jeff Bellune
      Jeff Bellune
      Legend
      May 26, 2022

      its also doing the same on other pp files ive tried to export


      Try this:

      1. Launch Pr from a shortcut (Taskbar, Start Menu, Desktop) while holding down the Shift+Alt keys.  Alt resets prefs and Shift clears plugin cache.
      2. Keep the keys pressed until the main program window appears.
      3. Before trying to open any project or starting a new one, go to Preferences>Media Cache and delete *all* your media cache files.
      4. Now try opening a project or starting a new one.
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