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M
MATTHEW5CD819943451
Participant
July 21, 2021
Question

Exporting long video consistently failing at the end

  • July 21, 2021
  • 1 reply
  • 1099 views

I've been trying to export a very long project for a few weeks now and could use some help figuring out why it is crashing. The video is a VOD from a 24 Hour long charity livestream I did, and all I really did was stitch the two parts of it together and adjust some audio levels. Every time I attempt to export using the Youtube 1080p full HD preset, with consistency, it fails with the timestamp being exactly one frame before the very end of the video. You can imagine how infuriating this is, being that it is nearly a 24 hour long video, it takes a very long time to process each time it fails.

 

I have attempted to export via media encoder with hardware encoding on, and ive attempted software encoding only. I've also tried both methods as a direct export from premiere instead of queueing into ME. I have also tried trimming a few frames off the end of the video, but the new error timestamp is always at the second to last frame no matter the edit. I'll post the error code information and my system specs below. If anyone could help me figure this out I would be eternally greatful. I've wasted a significant amount of time just trying to export this and I feel stuck. If you need any other information please let me know. Thanks!

 

Error Info:

Error Compiling Movie
Export Error
A low-level Exception has occurred

Writing with Exporter H.264
Around Timecode 23:59:14:26
Selector: 9
Error Code: 3

 

System Info:

OS: Windows 10 x64

Pr Version:15.2

Specs:

CPU: Ryzen 3600XT
GPU: Sapphire Nitro+ Radeon 5700XT
RAM: 8x4(32)GB Corsair Vengance Pro DDR4 @ 3600Mhz
Premiere installed on M.2 NVME SSD

Exporting to 2TB HDD with 1.11TB free

Raw File format: MP4

This topic has been closed for replies.

1 reply

FlyingFourFun
FlyingFourFun
Inspiring
July 21, 2021

I couple of quick questions.

what's the total size of the video you are sticking together?  is it around 500gb (0.5tb)?

The reason I ask is that I have noticed that in some exports, it will export the entire file, then create a second copy of about the same size, then mux the files together, delete the extra one.

 

so, the message you're getting might be 'out of free space'.   

 

Here is a link to a post earlier that seems to align with your issue:

Solved: Error Code 3 - Error compiling movie - Export erro... - Adobe Support Community - 11613255

 

I have also corrected the same error code myself by triming a few frames from the start or end of clip around the time code error location.  It might be a frame or two that the encoder doesnt like.  Which might explain why switching to software encoder works too.  There is a bit of trial and error.  This link included talks about a few thinks I think will help you if its not the out of drive space (with your 24 hour I felt that might be more likly which is why I went there first).

 

 

 

M
MATTHEW5CD819943451Author
Participant
July 21, 2021

The raw footage consists of two videos, one at 7:12:57 and 18.6GB, and the other is 17:11:29 and 44.4GB for a total of 63GB. I cant remember exactly but I remember deleting a failed file recently that I believe was around 153GB. Estimated file size on the export screen right now says 176172 MB.

 

FlyingFourFun
FlyingFourFun
Inspiring
July 21, 2021

Sounds like you're not running of disk space.

Can you scroll through the other post I linked in and see if one of those solutions helps you?  there are several ideas people tried, doesn't seem like a pattern of success that works every time, but different solutions worked for different people with the same error codes you are seeing.

 

My personal experience has been bad frames or at least frames the hardware encoder didn't like.  Cutting them out saved my project.  I ran a render preview for the whole thing, and often the process failed, btu I could see that last successful clip, fix the not rendered one, by cutting a few frames until it finished.   with 24h of footage it doesn't sound like fun to do it this way. I was annoyed with just the 20 min clip I had.

 

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