Participating Frequently

Question

Exporting - video unplayable

Forum|Forum|1 year ago
June 26, 2024
5 replies
922 views

HELP! I have been trying and trying to export a video that can be uploaded to Youtube and Gdrive. When I upload it into Youtube, the "processing is abandoned." When I try to upload on Google drive, the "video is unplayable." When I try to play it on my laptop, it isn't compatible with Quicktime.

I have tried so many different export settings.

What export settings do I use for Youtube/Google Drive?

Please help.

Thank you!

Export

This topic has been closed for replies.

S

staff-office-helpAuthor

Participating Frequently

EDIT: I resorted to using iMovie and was able to export an MP4 file for Youtube and Gdrive. If the issue persists in the future, I will revisit this. Thank you so much everyone for the suggestions.

R Neil Haugen

Legend

A screengrab, drag/dropped directly into the text reply box, would be so helpful.

Of the entire export dialog, so we see all the settings chosen.

Which preset did you try, by the way? What is your sequence framesize/rate?

Everyone's mileage always varies ...

Warren Heaton

Community Expert

Try setting the Format to "H264" and the Preset to "Match Source - Adaptive High Bitrate".

S

staff-office-helpAuthor

Participating Frequently

Hi Warren,

Thank you for the suggestion. This still did not work.

Ann Bens

Community Expert

Please post screenshots of MediaInfo info in Treeview on footage used, sequence settings and export settings.

https://mediaarea.net/en/MediaInfo

S

staff-office-helpAuthor

Participating Frequently

Hi Ann, is there a way to get this data without having to purchase Media Info?

R Neil Haugen

Legend

MediaInfo is free. Always has been.

Although figuring out which "download" button to use on the normal MediaInfo site is a guessing game first time.

Everyone's mileage always varies ...

S

staff-office-helpAuthor

Participating Frequently

Sorry! I failed to mention in my original post:

I am using Premiere Pro 2024 Version 24.4.1 (Build 2).

Thank you, John!

jane-e

Community Expert

@staff-office-help

I've moved your post from Creative Cloud services to the Adobe Premier pro forum for you.

Jane

S

staff-office-helpAuthor

Participating Frequently

Thank you, Jane!

John T Smith

Community Expert

When you post a question you always need to tell the Adobe program you are using
There are MANY programs in a full subscription, plus other non-subscription programs
Please post the exact name of the Adobe program you use so a Moderator may move this message to that forum

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