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External SSD ignored last 3 days of work

New Here ,
Jun 12, 2024 Jun 12, 2024

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I can't find this issue anywhere online.

 

I've been working off a T9 Samsung 2 TB SSD for the last 3 days. I was delivered the drive with all the footage and Premiere Pro project files. I opened the session, renamed my project file and began editing. I spent 3 days editing a video. I downloaded PDF graphics and 30 .WAV audio files. When in Premiere my music would play, then after a short while I would click play and no audio would come out. When I checked it in finder, it would not play as well and show that it was corrupted. So I downloaded it again, overwrite the original, and it would play in Premiere. After 2-3 times of this, I decided to save and restart my computer.

 

Upon restart, the drive reset back to how I received it. My project files, my music and graphic downloads, everything I personally had created was gone. No auto save vault, nothing. I've never seen this issue where a drive just acts like nothing was done for the last 3 days. I didn't accidentally save it somewhere else, as in my Google Chrome download history, it shows all my files as removed like they have been deleted.

 

Has anyone heard of anything like this, where it just deleted the last 3 days of work, but keeps all the original files on it? I plugged the drive into 2 different macs, Mac Studio and Macbook Pro. None of my working files show it. POOF magically gone....

 

SPECS:

Samsung T9 SSD

Mac Studio M1

64GB Memory

OS Montery 12.4

 

Premiere Pro 24.2.1

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Adobe Employee ,
Jun 28, 2024 Jun 28, 2024

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Hey McWood92,

I understand how frustrating this must be. Sorry for the poor experience. Do you only see this issue with this specific SSD? Please also let us know if there were any files left on the drive that were not pertinent to the project. I recommend reaching out to the SSD manufacturer to check for drive failure. 

 

Thanks,

Ishan

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