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Participant
March 23, 2022
Question

Failed install of Premiere Pro v 22.1.2 on a Mackbook Pro

  • March 23, 2022
  • 2 replies
  • 5735 views

I am installing Premiere v 22.1.2 from Creative Cloud onto my M1 Pro. Installation will get to about 92% and fail. The error code I recieve is (183)

 

  Model Name: MacBook Pro

  Model Identifier: MacBookPro18,3

  Chip: Apple M1 Pro

  Total Number of Cores: 10 (8 performance and 2 efficiency)

  Memory: 16 GB

  System Firmware Version: 7429.61.2

  OS Loader Version: 7429.61.2

 

Below is the error log recieved:

 

Exit Code: 183
-------------------------------------- Summary --------------------------------------
 - 2 fatal error(s), 0 error(s), 3 warnings(s) 

FATAL: Error (Code = 183) executing in command 'RunProgramCommand' for package: 'AdobePremierePro22AllTrial', version:22.1.2.1
FATAL: Error occurred in install of package (Name: AdobePremierePro22AllTrial Version: 22.1.2.1). Error code: '183'
WARN: Attempt to register application "/Applications/Adobe Premiere Pro 2022/Adobe Premiere Pro 2022.app/Contents/Frameworks/PhotoshopServer.app" failed
WARN: Warning (Code = 186) executing in command 'RegisterApplication' for package: 'AdobePremierePro22AllTrial', version:22.1.2.1
WARN: Program "/Library/Application Support/Adobe/Keyfiles/Premiere Pro/22.0/CustomHooks/dvaPlistGen2016" failed with exit code: 5
-------------------------------------------------------------------------------------

 

 

 

 

This topic has been closed for replies.

2 replies

Jared Sugar
Participant
October 10, 2022

SOLVED!!

Just copy and paste this line into Terminal:

/usr/sbin/softwareupdate --install-rosetta

Follow the prompt in Terminal (Type the letter "A" and hit enter) and you're good to go! 🙂

nishu_kush
Community Manager
Community Manager
March 23, 2022

Hi FNE,

 

Sorry for your issue.

You can try the steps in the following article: https://helpx.adobe.com/download-install/kb/fix-error-183.html

If it doesn't help, use the Adobe Cleaner tool to remove all the Adobe apps and install again: https://helpx.adobe.com/creative-cloud/kb/cc-cleaner-tool-installation-problems.html

Let us know how it goes.

 

Thanks,

Nishu

Participant
August 28, 2022

this does not help

 

Mohammad Aamir Khan
Adobe Employee
Adobe Employee
October 18, 2022

For what it's worth, using @Mohammad Aamir Khan's link and installing the M1-friendly version of Creative Cloud Desktop seemed to do the trick for me. Thanks!

 

(Running things on a 16" M1 Max Macbook Pro, OSX 12.6)


Thanks Mike Winget