Community Expert

Question

FAQ: Prior major releases of Premiere, Audition, Prelude and AME have been removed

Forum|Forum|8 years ago
November 18, 2017
28 replies
306843 views

It looks like Adobe has just pulled many of the primary installers that were available for previous major versions of Premiere Pro, Audition, Prelude, and Adobe Media Encoder (AME).

Notably the following base releases are now gone, and not currently available to customers via any means (whether using the Creative Cloud Desktop app or through direct download links😞

— Premiere Pro CC 2015.3 (versions 10.3 & 10.4 – June 2016)

— Premiere Pro CC 2015 (version 9.0 – June 2015)

— Premiere Pro CC 2014 (version 8.0 – June 2014)

— Audition CC 2015.2 (versions 9.2 & 9.2.1 – June 2016)

— Audition CC 2015 (version 8.0 – June 2015)

— Audition CC 2014 (version 7.0 – June 2014)

— Prelude CC 2015.4 (versions 5.0 & 5.0.1 – June 2016)

— Prelude CC 2015 (version 4.0 – June 2015)

— Prelude CC 2014 (version 3.0 – June 2014)

— Media Encoder CC 2015.3 (versions 10.3 & 10.4 – June 2016)

— Media Encoder CC 2015 (version 9.0 – June 2015)

— Media Encoder CC 2014 (version 8.0 – June 2014)

Note that this loss affects all revisions from these three years (2014, 2015, and 2016), because without the base installers available, none of the minor version updates can be installed either.

Can't say for sure why this happened, but it could possibly be related to the recent change in CC application support for the Dolby codec.

One of the great promises of Creative Cloud is the ability to use any version of the CC apps that you desire or require. This is especially important for video customers, who are urged by Adobe experts to install and maintain multiple CC versions and to always re-open their .prproj files with the exact same versions of Premiere with which they were created, no matter how new or old. This is for compatibility reasons.

Updating and Backing Up Premiere Pro Project Files: Best Practices

The loss of these major releases could also be a big issue for customers who cannot upgrade, for example, due to changed system requirements or newer versions that their current hardware cannot support. They will not be able to access or reinstall older versions of their software.

Adobe also sometimes drops features or functionality between releases, and says that if you want to use the discontinued feature, then you need to go back and install/use the previous version.

If you would like to have these three years of CC releases restored, then the most likely path to having that happen is to let Adobe know how important these are to you (their customers) – so please share why you want or need them...

Please add your feedback below, and/or click "I have the same question" underneath this text.

FAQ

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distriller

Known Participant

This is a huge problem and I couldn't find any solution to this. Let's find a solution, shall we?

So, I can confirm this: on two computers I have old Premiere, AE and AME installed and active. On those computers, in Adobe Creative Cloud, pressing the blue button's arrow / Manage / Other versions, I've got these readily available:

Premiere Pro CC:

- CC 13.0

- CC (2017) 11.1.4

- CC 7.0

- CS6 6.0

After Effects:

- CC (2017) 14.2.2

- CC (2015) 13.5

- CC (2014) 13.0

- CC 12.0

- CS6 11.0

Media Encoder:

- CC 13.0

- CC (2017) 11.1.4

Now in my particular case, I absolutely need AE 12.0 on a NEW computer. I can't install that normally because those old versions just aren't available in the Creative Cloud app. However, there must be just some simple way how the CC app checks whether old versions are installed and then it allows installation of those or other old versions. So, what is the check? After finding this out, a workaround might be possible. One workaround might be to clone the entire hard disk and install the clone to the new computer (a ridiculous solution, though).

Can someone compare the differencies between setups with old Adobe apps installed? For example on Windows, regedit has HKLM\SOFTWARE\Adobe\After Effects and there for example 12, 15.0 and 16.0. They are identical except the path is has CC or CC 2018 or CC 2019 in them. If to a new computer installation the 12 key is exported (even without a working v12 installation), might that do the trick? Or something like this? If someone tries this, please report what happened.

Stan Jones

Community Expert

You list AE CC 12.0 as available in your list. That suggests you can install it.

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distriller

Known Participant

To avoid confusion, I just add that yes I can install AE CC 12.0 on a computer that has old Adobe programs already installed (from many years ago). But the problem is how to install those old programs to a new computer without cloning the whole hard drive which is really terrible if it comes to that. Surely there's an easier way.

Kevin-Monahan

Community Manager

Hi ProDesign Tools,

Please add your feedback below, and/or click "I have the same question" underneath this text.

Actually, that won't help. Devs generally do not read these forums and clicking "I have the same question" will not cause devs to read the post any more or less. I don't even have a way to track how many folks click that button.

Regardless of how you feel about this issue, or if it still affecting you, feel free to create a bug/feature request on User Voice: Premiere Pro: Hot (2516 ideas) – Adobe video & audio apps

Premiere Pro forums are really for troubleshooting existing issues. Issues that are not specific troubleshooting questions cannot be resolved here effectively and tend not to be dealt with properly. Go to User Voice to get the message to devs, please.

Thanks,
Kevin

Kevin Monahan - Sr. Community and Engagement Strategist – Adobe Pro Video and Audio

T

toymanjack

Participating Frequently

This is an awful policy. I need the older apps as I have continuing projects which do not upgrade to new versions of PPCC. There is no point for me to upgrade any apps as they now automatically remove older versions, there is no option to leave them anymore. I have been a CC subscriber since 2014 but am about tpo give it up and go amck to my previous editor which does not do this disservice to its customers.

ProDesignTools

Author

Community Expert

> "There is no point for me to upgrade any apps as they now automatically remove older versions, there is no option to leave them anymore."

That is the default behavior, but fortunately you can change it and keep all your previous CC releases installed on the same computer when you upgrade...

Please see:

Update apps to the latest release of Adobe Creative Cloud: Advanced Options

Make note of this and be careful – because as outlined above, if an older release is removed, then unfortunately you may not be able to get it back.

S

stellas44109406

Participant

so sad I also have the same problem

M

milesg86107772

Participant

Adobe!!!!! What the heck are you doing?! I'm especially frustrated because I had Adobe Premiere CC 2015 working just fine on this machine and then to make a bit of temporary space took it off using CC manager. Now it only says Adobe Premiere CC *not compatible*. I mean what in the name of what? I paid for the tool and now I can't use it? What the heck? I mean.. What?!?? It was working just fine and you deliberately made it impossible for me to run the software you make. That is true insanity and makes me really grumpy. Grumpy enough to immediately (well I have to) look for alternatives. Why not just make the work you have *already done* available for use??!??!

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RjL190365

Legend

Actually, it's EVERYBODY, not just Adobe, that must comply with the changes in the Dolby licensing agreement. Apparently, Dolby now wants only super-expensive dedicated hardware encoding that can only be found on equipment that costs tens to hundreds of thousands of dollars just to purchase.

johnt53984649

Inspiring

Would you please provide some more detail? I don't quite understand.

EmalieH

Participant

I have been using Adobe Premiere CC 2015 (8.0) for all my video editing needs, and after an update it completely removed the Titles tab, now i know I can go into the graphics and add text, but that takes too long and constantly keeps crashing Premiere and sometimes even my whole computer. I NEED version 8.0 to be available, otherwise it takes hours to do what I could've done in literally 2 minutes.

Peru Bob

Community Expert

Can you use System Restore or do you have a disk image to restore to?

EmalieH

Participant

I have 8.0 on one of my Macs still, but I know that from resetting my other Mac to Factory Defaults that re-installing CC sticks me with any version but 8.0, and i would prefer to move it entirely over to my Windows computer because adobe takes up too much space on Macs.

Dr.Rek

Known Participant

This was touted as a feature when I joined creative cloud in 2013, what does that mean now?

Edited for content: Please do not discuss legal issues on these forums. It is against our community guidelines.

R Neil Haugen

Legend

So ... a few years back, it was assumed (why wouldn't one?) that The Deals in effect would continue.

One of the parties involved in those Deals has bugged out.

It's very easy to see the pain of many users ... it's vastly more difficult to see the point or use ... of such a lawsuit.

Neil

Edited for content: Please do not discuss legal issues on these forums. It is against our community guidelines.

Everyone's mileage always varies ...

A

AuroraTVPro

Participant

And as a long-term loyal Adobe user and CC user, I would have to say that it is completely unacceptable that with the much advertised "power of the cloud" we has paying customers should be able to go back to any version of apps and restore our systems in case of catastrophic failure or whatever. We're paying a pretty healthy fee for these CC apps, and for the very minimal hassle or cost to Adobe, you should take care of your loyal customers with little niceties like this. Just the grousing alone on this thread should tell Adobe that someone made a bone-headed decision.

R Neil Haugen

Legend

Neither Stan, ProDesignTools nor myself are Adobe employees, we're users like yourself.

Having said that, as Adobe doesn't own the rights to the ac3 audio codec, and the company that does has become legally belligerent over the use of those files, are you suggesting that Adobe should violate US and international law? Because that is really what you are saying.

It's been clear from the beginning of this mess, from the absolute silence on the part of both Adobe & Dolby, that guys in gray suits with red power ties and no sense of humor whatever were deeply involved. Until recently, there's not been one single scrap to figure out what the issue was. Now, there is an article out there about a legal filing in this issue.

I've looked through that one article on the legal issue that I've found ... there's a dispute over how Adobe & Dolby are to adjudge how many licenses Adobe should be paying for. Given what Dolby seems to be pushing for as far as access to internal Adobe financial operational data, and how closely Dolby works with competitive companies, if I were Adobe, I'd not be interested in giving that depth of access if any other way of establishing the number of licensees was available.

And apparently, that's the dispute. Up until a few months back, there was a process in place. Apparently Dolby decided that wasn't adequate and demanded to inspect the far more internal, daily operational financial data, and in great detail. From what's transpired, Adobe must have declined, so Dolby pulled the plug.

And from the paperwork filed, it isn't about the cost or even really the number of licenses Adobe should be paying for. The legal paperwork is about how far into Adobe's operations Dolby can poke their financial auditors. And Dolby feels they should be able to look at about anything of Adobe's operational data they want to. Way past the public filings that Adobe has to comply with for all legal requirements as a publicly incorporated business.

Adobe was forced to pull all apps with any internal reference to or sections of code that had anything to do with Dolby Laboratories processes. And so to make previous versions available, those versions have to be re-written with all Dolby code and references removed, yet fully functional otherwise. That requires in some cases a fair amount of re-writing, and testing, and ... still would not result in any Dolby ac3 functionality available.

It would mean we'd be able to work our older projects in their original version of PrPro.

It would not mean that any ac3 functionality would still be there. It wouldn't.

I wish it were otherwise, because this has been a rotten pile of smelly brown stuff at best. And brutal for many of the PrPro users out there. But just blasting Adobe isn't doing anything to change anything. The company that did change how they wanted things to operate is Dolby anyway. I'm not saying, note, that Dolby is 'wrong' in any way shape or form. They can make what decisions they choose with their property. And Adobe ... can choose how deeply they want or trust another company to have deep access to their daily operating financial data.

Neil

Everyone's mileage always varies ...

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footm85573587

Participant

Not acceptable

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toml27618961

Participant

I just successfully re-installed Premiere CC 2015.3 on Mac OSX 10.9.5 by copying the installation from another computer:

Copy the folder /Applications/Adobe Premiere Pro CC 2015.3 from the source computer to a transfer drive.
Copy the folder /Library/Application Support/Adobe/PremierePro/10.0 from the source computer to a transfer drive.
Copy both folders to the same location on the target computer.

Prior to this I did install Premiere Pro CC 7.2.2 via Creative Cloud, so it's possible this also placed other support files on the target system. No promises this will work for you, but hope it helps. I know I was relieved to get back up and running!