FAQ: Troubleshooting Premiere Pro: How to Diagnose and Fix Common Problems

[Kevin-Monahan]

Hello Community!

I wanted to let you know about a new article by community expert Jarle Leirpoll. Thank you, @Tranquil_Cosmos157F   See best practices here: Troubleshooting Premiere Pro: How to Diagnose and Fix Common Problems.

Let me know if it helps you.

Thanks,
Kevin

[Kevin-Monahan]

Other articles by Jarle Leirpoll

• Adobe Premiere Pro Best Practices and Workflow Guide
• The Ultimate Guide to Premiere Pro’s Render Quality and Bit Depth Settings
• Multicam Tips & Tricks for Premiere Pro Editors
• How frame rate and shutter speed affects your video
• Free eBook on Making MOGRTs

[Averdahl]

This post should be pinned. 🙂

[Kevin-Monahan]

Good idea. I'll do it. I also added a link to it in the main troubleshooting doc at the very top.

Kevin

[Remote Index]

@Kevin-Monahan 

Thanks, Kevin,

I'm interested to know how Adobe is approaching solutions to these "common problems". For example, are there plans to automate each those "fixes".

Edit: I see he mentions a beta feature which addresses 'reset app preferences' in his post, but I'm wondering about the whole list.

R.

[Remote Index]

Kevin,

One caveat needs to be added. One of his "fixes" relies on using the Interpret Footage command. Using this command is not supported by Adobe if you're using a proxy workflow, and he should mention this when he suggests it.

Come to think of it, he should probably mention the proxy workflow limitations in his list of things to check. (ie. if you have used Modify Audio Channels/Timecode/Captions or  Interpret Footage and you are using a proxy workflow, it could be the source of problems.)

R.

[Michael30710761ea4u]

The solutions can only be attempted after the problem is diagnosed. Most users don't know anything is corrupt, they simply have a number of lag issues, crashes, spinning ball and the like... This may as well be un-pinned. I wasted time coming here thinking this would help me and I'm sure others are lead here by the misleading title.

[Warren Heaton]

Even if everything in Premiere Pro is working as expected, this is a good read for new and experienced users to be informed about the many files that allow the software to function as expected and have a quick reference to refer back to later. 

With the list of files right at the start of the article, users can decide to read the whole thing or jump right to a corresponding section for detailed instructions.

[bb7775264]

Can I revert to previous version? 24 is broken.

[Qaasim24703952vzc3]

I got the same issue. Donwloaded version 24.03 and it doesn`t work. Now, the other versions arent working too, even the system requirements are given. help!

[Phil Eastabrook]

PP 24.6.1 Build 2 not transcribing dialogue - I was getting the watermark transcribed in the music track but it wasn't seeing the dialogue. After some searching realised it was due to mxf clips so the work around is to export and import a wav file with the audio which it saw and transcribed straight away.