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Participant
May 14, 2014
Question

Fast playback (multicam) won't stop until end of timeline reached

  • May 14, 2014
  • 28 replies
  • 27559 views

Hi, I've had this problem for the last two days with Adobe CC (fully up to date). When I play my timeline faster than normal speed (hitting "L") I often cannot stop it until it reaches the end of the timeline. The only way I found to get out of this is by putting my computer to sleep and restarting it.This aparently only seems to happen when I'm playing an embedded multicam sequence that I am editing. A simple clip on a timeline seems to play, accelerate and stop correctly.

Video files used : 1920X1080 .MOV files from a CANON 60D DSLR camera.

My system is a HP Z820 Workstation with 16 Gig RAM, a Firepro V7900 graphic card and a Windows 7 Professional (SP1) 64-bit operating system.

Anyone has ever had that problem? Thank you for your help.

JFL

    This topic has been closed for replies.

    28 replies

    Inspiring
    November 19, 2014

    Any ideas from Adobe? Only way I can get multicam to work right is to put all panels on one monitor and then fullscreen the Program monitor with the ~ key. Functional but inconvenient.

    Mark Mapes
    Community Manager
    Community Manager
    November 20, 2014

    I isolated a repro case, thanks partly to details posted in this and other threads. The keys are:

    1. two audio tracks are stacked [in my tests, one of the two audio tracks was independent of the multicam source sequence.]
    2. the audio tracks are expanded to show the waveform.
    3. the audio track for the multicam sequence is selected.

    Each of these keys provides a workaround:

    • collapse the audio tracks to minimum height (which of course means you can't see the waveform)
    • move audio that's not part of the multicam sequence off to the side, or don't add it to the sequence until you've edited the multicam sequence
    • don't have the MC source sequence's audio track selected.

    If the scenario above does not cover your case, then please provide more information to help us get a handle on your variant of the problem.

    Inspiring
    December 7, 2014

    Uh-oh....started having this issue. Glad I found this thread. I just finished one project after dealing with the inability to stop the playback for a minute or two while the multicam was open so on my next project I'll try the above workarounds to see if they help. My situation is that I have two assistant editors and I only get this issue on projects handed to me by one of my editors. He's on 8.1 and I was on 8.0.1 and had the issue, then I updated to 8.1 and still had the issue. My other editor is on 8.0.1 and I've never experienced this issue with projects he gives me. Bizarre. I am using multiple monitors so I'll try going to one. And I do have several tracks of audio so I'll try some of the audio track workarounds mentioned above.

    It's comforting knowing that I'm not alone in this issue. But I really do hope it's somehow isolated and fixed by Adobe in the next release which I'm assuming will be in the next 2 weeks if history is any indicator. Thanks Mark for staying on top of it. I'm on the latest PC by the way (Windows 8.1 Pro, X99, i7 5930k CPU, 32GB RAM, GTX 970 GPU with Premiere Pro CC 2014.1)

    Participant
    October 17, 2014

    Thanks a lot guys. I have a slow machine so it still lags a little, but the interface freezing I had doesn't happen anymore, as long as I don't have an audio file selected while playing. For your info, I'm Running win 7 x64, and intel i3 2100 CPU @ 3.1GHz, 8 GBytes DDR3 Memory, and a NVIDIA GeForce 210 Graphics card with 1024 MBytes of memory. Adobe Premiere Pro CC 2014.1 8.1.0 (81) Build. I have 3 cameras on a multicam sequence that i made by creating a new sequence from a sequence. Two are MTS format with AVCHD Video, 1920 by 1080, 29 fps and 256kbps. One is MOV Format with Quick Time Movie, 1920 by 1080, 59 fps and 17915 kbps. I edit in 1/4 quality due to lagging. I work on two screens by dragging my project monitor onto my second monitor.

    Thaks for the help, now I just dont select an audio if i want to play the sequence.

    just edit
    Known Participant
    October 14, 2014

    Just find out that when this problem occurs (even on 1 monitor display mode now...), each time I resize a PPro panel (no matter which panel : timeline, project, etc.) the problem dissapear temporaly. Hope this helps Adobe engineers... It's really anoying to work in multicam mode.

    Inspiring
    October 14, 2014

    That's a really really weird workaround but I'll try it.

    Participating Frequently
    October 14, 2014

    Here are my answers to above questions:

    1. Does this happen regardless of playback speed or only when the MC sequence is playing at greater than real time (via JKL)

    Only JKL

    1. Does this occur regardless of the zoom level in the Timeline and the Program Monitor? If it happens only when you’re zoomed way in—or at least it seems more likely to happen in that case—please report how exactly you adjust the zoom level [in case you’re not aware, there are at least four ways to do this…]

    Cannot reproduce issue zoomed all the way out on timeline. Issue occurs on all other zoom levels (changed with +/- key or Alt + scroll wheel)

    1. What is your exact workflow for starting and stopping playback? Do you do this entirely by keyboard, entirely by clicking buttons, or a combination?

    Only keyboard

    1. In the Program Monitor, is the Show Multi-Camera Preview Monitor option enabled?

    Issue happens regardless

    1. When the app is in the state where playback will not stop, does it help to toggle focus to another program and then back to Premiere?

    No

    1. Is Mercury Transmit enabled? If so, with what hardware? Does the problem persist if you disable Transmit? [Note that with some configurations, Transmit is known to impact performance and responsiveness.]

    Issue happens regardless

    1. Where is your content stored? Internal hard drive? External drive? SAN? …

    Internal Raid 0 (4 HDDs)

    1. If you experience both the case where playback cannot be stopped at all and the one where playback continues for several seconds after the Stop command, are there any patterns in the occurrence of these two behaviors?

    Issue happens each time I hit J or L more than two times in either direction. Sometimes it stops after many seconds, sometimes it doesn't stop at all. I have not detected a pattern. Info about your multicam sequence(s)

    1. How exactly do you create your multicam sequences? By nesting one sequence in another and enabling multicam (old school)? By selecting clips in the Project panel and using the Create Multi-Camera Source Sequence command (the New Coke)? In PluralEyes?

    New coke

    1. If you use multiple workflows, do you have problems stopping playback regardless of how a given sequence was created?

    Only one workflow

    1. If you use the Create Multi-Camera Source Sequence workflow, exactly what settings do you select in the dialog by the same name?

    All default settings except for "clip marker." One marker in each clip.

    1. Is “Multi-Camera Audio Follows Video” enabled? Using audio follow video on "switch cameras" MC clip?

    No, it is not enabled, but enabling does not solve issue.

    1. Have you used the Edit Cameras feature in the Source or Program Monitor?

    No

    1. Have you changed the camera for an edited sequence by right-clicking the segment and selecting from the Multi-Camera submenu?

    No

    1. What effects, if any, are applied to the multicam source sequence? To its constituent clips? In particular, have you toyed with Time Remapping, Speed/Duration, or any other effects that affect playback speed? Have you used Interpret Footage to change the frame rate of any clips in the multicam source sequence?

    Rotation, scale, position and Lumetri. Applied to constituent clips. One clip of multicam sequence has had Speed/Duration changed. Audio and video fades applied to multicam.

    1. Does it matter how many cameras the multicam sequence contains? That is, can you repro with only two cameras, or does this happen only when you’re working with, say, 8 or more?

    Only tried it with 2 cams.

    1. Does the duration of the multicam sequence matter? That is, can you repro with sequences that are only couple minutes long, or only with those longer than, say 15 minutes?

    Restarted PP and now cannot repro. Can't answer this question but original sequence was 36 mins long when repro was possible.

    1. Do you have more than one multicam sequence in the master sequence where you’re editing multicam cuts?

    No

    1. What format(s) of clips are used?

    MXF


    Participating Frequently
    October 14, 2014

    Not sure if Adobe is still hunting after this bug but I have the same issue as the above poster, and the same solution. I can reproduce the results anytime I shuttle (JKL) backward or forward. The only way to stop the playhead is by changing the monitor displays within windows to anything different. Anything that gets the monitors to shut off momentarily stops the playhead.

    I am running Premiere Pro 2014.1 (8.1.0). The issue only occurs with a multicam sequence when the program monitor is set to "Multi-Camera" display. I can post more details about my system and project if that would be helpful.

    Inspiring
    October 14, 2014

    Deselecting all the audio tracks seems to help on my system as well as

    having all workspaces on one monitor. Lessens the problem but it can still

    happen.

    just edit
    Known Participant
    October 13, 2014

    Just to share my own experience on this problem. I've also experienced this non-stop play in multicam mode on PPRO CC 2014 8.1 on Windows 8.1

    My project :

    8 cams (5 MPEG-2 422 Long Gop in 1080i50

    1 ProRes 422

    2 H264 DSLR

    all these cams in multicam mode on Video 1 track

    and 1 ProRes 422HQ 1080i50 in Video 2 track as PGM for reference

    Timeline in 1080p25

    Machine :

    2x Intel Xeon E5 2630 @ 2.3 GHz

    64 GB RAM

    GeForce GTX 680 4 GB RAM

    Windows 8.1 Pro x64

    3 displays in 1920x1080@60Hz

    1 Blackmagic Mini Monitor as... monitor

    Medias of this project are equitally dispatched on 2 sets of HD (Raid 0) @ 280-300 MB/S read.

    PPro interface is dispatched on my 3 monitors.

    So I seems that my machine has got enough ressources to handle this kind of project.

    THE PROBLEM :

    When I hit play, then stop, my playhead keeps moving few seconds (between 2 and sometimes more than 10 seconds)

    WHAT I DID

    Try to disable mercury on the blackmagic

    Disable antivirus, and all useless resident softs

    Try to reboot

    Update the NVidia drivers

    Update the Blackmagic drivers

    Disable Cuda acceleration

    and so many others things...

    MY "SOLUTION"

    After the reading of this thread, I tried to disable 2 of my 3 graphic card outputs and set PPro interface on 1 monitor only. The playback continues to play after I hit stop but less longer.

    Hope this will help some of you guys...

    noar

    golewis
    Participant
    October 9, 2014

    I would like to follow this thread: having same issue.

    • Multi-cam sequence
    • Sony PMW 200 footage - MXF format
    • Dual monitors.
    • Nvidia GTX 285 Card

    Not sure that this has been mentioned, but the problem on my system seems to occur more specifically when I have the multi-cam clip selected.  Then playback will continue until either several seconds after being stopped or the end of clip.

    Looking forward to resolution.  Many thanks to Adobe Team.

    Mark Mapes
    Community Manager
    Community Manager
    October 11, 2014

    Golewis: If you disable the second monitor, does this issue persist?

    golewis
    Participant
    October 12, 2014

    I have not yet tried without the second monitor but will test it. 

    I turned off the full screen display from within Premiere and instead opened a reference monitor on my second screen.  But I still get slow response to the play/pause of the sequence, although it does eventually stop.  I will take the additional step of disabling my second monitor completely to see if there is any change.

    Mark Mapes
    Community Manager
    Community Manager
    May 14, 2014

    Yes, several others have reported this issue in other threads on this forum. I actually hit the problem myself a few times in 7.1, and a fix went into that release. But apparently we did not nail all the cases, and we have not been able to isolate a consistent repro case--which makes it very difficult for a developer to investigate further.

    Please start by double-checking that you're on the current version--7.2.2 (Several customer have reported being up-to-date, but upon further review found they were on 7.0...) If you are on 7.2.2 and can reproduce the problem consistently, I'd like to either get a copy of the project or confer with you about troubleshooting it to isolate the key variables.

    JFLABAuthor
    Participant
    May 14, 2014

    Hi Mark and thank you for your fast answer. I just double checked and yes, I am running the 7.2.2 Premiere Pro version. I also just tried to import one of my problematic multicam sequences in a new project to check if it would reproduce the problem but having only this sequence, the 2 cam sequence and the associated video clips works just fine. I am currently working on the first editing steps of a complex 50 multicam interviews project with more than 700 GB footage. Would you still like to have a copy of my project? Hoping that I can soon get Premiere to work fine because it is very time consuming not to be able to play at more than normal speed.

    Thanks again.