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File import failed mp3

New Here ,
May 06, 2023 May 06, 2023

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How to solve: "File import failed"
"could not open file from disk"

Problema.jpg

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Adobe Employee ,
May 06, 2023 May 06, 2023

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Hi Erick,

Sorry. That looks like an .mp3 file, though. I can change the title of the post for you.

 

Some mp3s contain the AAC codec source. There may be a bug with AAC audio. Please change the extension to .wav or transcode the file in Media Encoder or Audition. Let us know if that works.

Thanks,
Kevin

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