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bcramer35
Participant
August 8, 2019
Answered

Fonts in essential graphics are missing

  • August 8, 2019
  • 7 replies
  • 11643 views

Hello,

Hoping someone out there can help me. I am using the latest version of Premiere Pro (13.1.4).

When I drag an essential graphic into my timeline ex: "Bold Lower Third Right" it shows the font "BebasNeue-Regular" as missing.

When I go up to my Adobe Creative Cloud, in Fonts and try to sync BebasNeue-Regular, it shows as already synced. As a matter of fact all the Bebas fonts are synced.

Of course, as you can see, the "Bebas Neue Regular </>" is spelled differently, hence why it won't sync. Now if I drag it into my timeline, and adjust the font in the essential graphics panel, it works, but I shouldn't have to do this. If Premiere Pro is going to supply pre-fabbed essential graphics, should they not sync easily? Maybe they should use the right font spelling? If someone has any idea of how I can easily replace all instances of BebasNeue-Regular with Bebas Neue Regular </>, I would really appreciate the help.

Thanks.

    This topic has been closed for replies.
    Correct answer JanVdB

    Hi,

     

    I found the solution: do not activate all possible Bebas Neue fonts an Adobe Cloud! De-activate them all and only use the "Bebas Neue v1.4 Depcrecated" from Dharma Type. Do not use the newest version. This resolved all the missing Bebas font issues in my Essential Graphics Panel.

     

    All the other fonts got synced after a while.

    Jan

    7 replies

    RollingThunder_
    RollingThunder_
    Participant
    July 11, 2023

    Found a potential cause and solution. I was going through my start up apps and turned off Creative Cloud from auto starting in the back ground. I then ran into the missing fonts problem and as soon as I opened creative cloud(after looking at this forum) and restarted my project the fonts were all synced. I have turned back on the creative cloud on start up and haven't had the problem. So this could be a simple solution if anyone made the same mistake as me. 

      D
      defaultwvj225t753nl
      Participant
      July 18, 2021

      SOLVED!!!! After reading all of the threads online, I Found nothing that worked! BUT!!!! There is a solution, When I went into creative cloud it showed that  BEBAS NEUE Was activated along with the family of fonts. BUT when I went into the bebas neue font it and scrolled down there were 3 fonts in that family (under details) that were  still deactivated as I have not used them in a long time. I turned each of them back on, and it finally exported without a warning! Hope this helps! I will attach a picture to show 

        B
        bu7_
        Participant
        May 12, 2020

        im having the same problem where it shows the yellow triangle with the missing font message. i tried your method and still no fix to it. any other ideas to get the fonts to work on essential graphics panel.?

          T
          TommyKei
          Participant
          March 22, 2021

          I am unable to modify the fonts of an essential graphics template. I believe the templates have lost their fonts and I'm not sure how to link them back up. If someone could fix this I would much appreciate it.  Thanks!

            J
            JanVdBCorrect answer
            Inspiring
            October 14, 2019

            Hi,

             

            I found the solution: do not activate all possible Bebas Neue fonts an Adobe Cloud! De-activate them all and only use the "Bebas Neue v1.4 Depcrecated" from Dharma Type. Do not use the newest version. This resolved all the missing Bebas font issues in my Essential Graphics Panel.

             

            All the other fonts got synced after a while.

            Jan

              rodrigog52916643
              rodrigog52916643
              Participant
              January 29, 2020

              Yes, thank you! Been dealing with this issue for a few days. This seems to be the only solution to keep it from jumping to different fonts, so far.

                Christian.Z
                Community Expert
                Christian.ZCommunity Expert
                Community Expert
                October 12, 2019

                There are several Bebas Neue families in adobe fonts. Make sure you sync all of them.

                J
                JanVdB
                Inspiring
                October 13, 2019
                Hi, it's not only Bebas, some other fonts are also nog syncing. I've tried every possible step, even completely removed everything from Adobe and re-installed. But issue remains.
                  J
                  JanVdB
                  Inspiring
                  October 12, 2019

                  Hi,

                  did you find a solution for this, cause I have the exact same issue.

                  Jan

                  S
                  Community Manager
                  Sumeet Kumar ChoubeyCommunity Manager
                  Community Manager
                  August 8, 2019

                  Hi bcramer35,

                  Sorry to hear this. Please try the steps mentioned in this article and check if it helps.

                  Troubleshoot font activation problems in Creative Cloud

                  Hope you find it useful.

                  Thanks,

                  Sumeet

                  B
                  bcramer35Author
                  Participant
                  August 8, 2019

                  Hi Sumeet,

                  Thanks for your suggestion.

                  So I fsigned out, restarted, signed back in, updated fonts and yet my essential graphics panel still has a multitude of missing fonts (see image below).

                  For example, the one MORGTS "Bold Lower Third Left" (second line, fourth column) says it is missing BebasNeue-Regular but in my font kit I have "Bebas Neue Regular </>" ... as you can see it is spelled different. Is there a way to replace the font in the MORGTS in the Essential Graphics Panel, without doing it manually under edit. Why provide MORGTS and not have the right font attributed to it? It creates another step for something that should be simple. I am assuming this is why Adobe provides ready-made MORGTS. In all fairness, maybe I am just missing something simple. If so, please let me know.

                  Thanks for your help

                  R Neil Haugen
                  R Neil Haugen
                  Legend
                  August 8, 2019

                  Some of the CC apps, like InDesign and Illustrator, include a few fonts in their Program/Package files folders. I've had this happen with fonts in those apps, and what fixed it was going through the other apps and manually deleting any "included" fonts.

                  Neil

                  Everyone's mileage always varies ...
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