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giuliagee1
giuliagee1
Participant
September 8, 2021
Answered

FONTS MISSING

  • September 8, 2021
  • 4 replies
  • 540 views

Opened up one of my projects, and all of my fonts are missing, like there are zero fonts available, not even the basic ones. It says the last one in the box that I used but in brackets.

 

This topic has been closed for replies.
Correct answer Richard van den Boogaard

Hi giuliagee1,

 

Please confirm if this solution worked for you.

 

Thanks.

4 replies

Christian.Z
Community Expert
Christian.ZCommunity Expert
Community Expert
September 30, 2021

This seems like an issue occuring with several users, either downgrade or try the beta release

    S
    Community Manager
    Sumeet Kumar ChoubeyCommunity Manager
    Community Manager
    September 30, 2021

    Hi giuliagee1,

    We're currently investigating this issue. Could you please try the latest Premiere Pro Beta & let us know if the fonts are loading properly? You may refer to this link to know more about the Creative Cloud Beta program.

    Thanks,
    Sumeet

    Jeff Bugbee
    Community Expert
    Jeff BugbeeCommunity Expert
    Community Expert
    September 9, 2021

    Quit Premiere. Sign out of your CC Desktop app. Quit the CC Desktop app.

     

    Launch the CC Desktop app and sign in. Launch Premiere. See if fonts are there.

    Richard van den Boogaard
    Community Expert
    Richard van den BoogaardCommunity ExpertCorrect answer
    Community Expert
    September 30, 2021

    Hi giuliagee1,

     

    Please confirm if this solution worked for you.

     

    Thanks.

    nishu_kush
    Community Manager
    nishu_kushCommunity Manager
    Community Manager
    September 9, 2021

    Hi giuliagee1,

     

    Sorry for your issue.

    What's the exact version of Premiere Pro you're using: https://community.adobe.com/t5/premiere-pro-discussions/faq-how-to-find-the-exact-version-of-premiere-pro-you-re-using/td-p/8241053

    Also, are you on macOS or Windows? Please try clearing the font cache.

    macOS: https://support.quark.com/en/support/solutions/articles/19000057216-how-to-clear-font-caches-on-mac-

    Windows: https://help.extensis.com/hc/en-us/articles/360010243153-How-to-rebuild-the-Font-Cache-in-Windows-Universal-Type-Client-7

    Let us know if it helps.

     

    Thanks,

    Nishu

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