• Global community
    • Language:
      • Deutsch
      • English
      • Español
      • Français
      • Português
  • 日本語コミュニティ
    Dedicated community for Japanese speakers
  • 한국 커뮤니티
    Dedicated community for Korean speakers
Exit
0

Frames Washed Out/Desaturated When Exporting

New Here ,
Apr 26, 2024 Apr 26, 2024

Copy link to clipboard

Copied

When I export a video (about 30-40 minutes long), there are a few frames at almost 2 minutes that are desaturated/washed out and lower quality; the problem occurs at the same exact spot each time. However, in the preview window of Premiere Pro, everthing looks right -- no issues at all.

 

I am including the following screen shots:

  • H.264 export result right before the problem starts
  • H.264 export result right after the problem
  • H.265 export result right after where the problem was happening
  • Premiere Pro preview right where the problem should be

 

The odd part is this: a few frame earlier, with the same exact text and background (nothing changed) everything is fine. It doesn't make a difference if I export directly using Premiere Pro or through Media Encoder.

 

What I'm Using (all up to date per Creative Cloud)
Premiere Pro v 24.3
Media Encorder v. 24.3

Camera Raw v 16.2.1

 

My Export Settings

Format: H.264

Fame Size: Full HD (1920 x 1080)
Frame Rate: match source
Field Order: match source
Aspect: match source
Render at Maximul Depth (checked)
TV Standard: match source
Use Maximum Render Quality: checked
Render Alpha Channel Only: unchecked
Time Interpolation: Frame Sampling

Performance: Software Encoding
Profile: High
Level: 5.1

Bitrate Encoding: VBR, 2 pass
Target Bitrate: 30
Maximum Bitrate: 50

Effects: on, but nothing checked
Metadata: on, but nothing checked

 

System Changes What I Tried

Disabling "Effects" in export settings - no difference

Clearing Adobe cache (Edit > Preferences > Media Cache > Delete) - no difference

Checking for updates - updated Premiere Pro today, made no difference

 

I also ran various tests to see if anything improved.

 

Test 1: Export only a couple minutes that included that section

Result: the problem did not occur.

 

Test 2: Export from the beginning of the video to about a minute after the impacted section

Result: the problem did not occur

 

Test 3: Export full video as HEVC (H.265)

Result: the problem did not occur

 

Thus, this seems to be limited to H.264 and when I export the whole video.

TOPICS
Error or problem , Export

Views

295

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
New Here ,
Apr 28, 2024 Apr 28, 2024

Copy link to clipboard

Copied

I tried the following:

- Create a brand new PrPro project
- Replace the background imagewith two others: (1) a simple gradient and (2) a remake of the original design

 

Before are before and after images showing the differences (or lack thereof) one second makes:

 

Test - Remade PNG Before.pngTest - Remade PNG After.pngTest - Gradient PNG Before.pngTest - Gradient PNG After.png

 

 

This way, I'm trying to see if it's a problem with the project or the image itself.

 

Here are the results:

- New Project Gradient: color slightly off, text pixelated
- New Prjected Recreated Image: no change seen

 

For some reason, one PNG is causing issues, but the other is not, and I cannot figure out why.  I've attached the original PNG background, the remade one, and the gradient.

 

Does anyone have any ideas what's going on? I can't figure out anything.

 

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
New Here ,
Apr 28, 2024 Apr 28, 2024

Copy link to clipboard

Copied

LATEST

CORRECTION on Results:

- New Project Recreated Image: color slightly off, text pixelated
- New Prjected Gradient: no change seen

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines