FramIO login issue

[Bruce McLaren-Lyall]

Hi All

I have not been able to login to frameIO with premiere 24.5.0

I can login on the website using my adobe account but keep getting this error in the app. Any insight please would be greatly appreciated

[R Neil Haugen]

The Frame.io site may have a FAQ section or something, as this has been an ongoing issue ... trying to get signed in on Frame.io via Pr as well as through Frame.io itself.

I recall something about ... maybe? ... having to be sure to be signed out from the site before signing in with Premiere or something like that. Sort of a fidgety issue it was.

[Bruce McLaren-Lyall]

Thanks Neil Will try that out