Freezes when duplicating a picture, adding a Legacy Title or adding more Video

Forum|Forum|5 years ago
August 7, 2020
2 replies
222 views

Thank you in advance for you help!
Suddenly today when I duplicate a picture, add a Legacy Title or add new video segments to the timeline, the entire program freezes and I have to use the Task Manager to shut it down and restart.
This has my project stopped entirely in it's track adn I'd appreciate any help I can get - thanks!!!

This topic has been closed for replies.

Peru Bob

Community Expert

Please use the free MediaInfo and post a screenshot the properties of your media in tree view:
https://mediaarea.net/en/MediaInfo

If the file is variable frame rate, which although Adobe says it will support, many users are having issues with VFR.

Use Hand brake to convert to constant frame rate:
https://handbrake.fr/downloads.php
Here is a tutorial:
https://www.youtube.com/watch?time_continue=34&v=xlvxgVREX-Y

M

MattZ1Author

Participant

Thank you, Peru Bob.

I have been using these files all day today so I don't believe the issue is file-specific.

In fact, I can add small pictures without a freeze but even if I select the microphone to do a voice-over audio recording it will allow me to begin recording but when I turn the mic off to complete, it freezes.

M

Michael Grenadier

Legend

Here's the thing, vfr media causes INTERMITTENT problems. Just because you haven't seen them before doesn't mean it's not causing them now. A cursory review of the last 10 days of posts here will show many examples of problems caused by vfr sources. If you're only using the audio, I'd suggest transcoding to an audio only format better suited to Premiere, like 48k 16 bit aiff...

Kevin J. Monahan Jr.

Community Manager

Hi Matt,

Can you give us details of your system and media (frame dimensions, codec). Also, your Sequence Settings. Does this happen with a new project or just this one?

BTW, you will want to start phasing out use of Legacy Titler. When a tool or effect is titled "Legacy" or "Obsolete" that is your warning sign that this "thing" will soon disappear. Try using the newer text tools moving forward. Issues may lurk in Legacy tools that are no longer being tested or developed so that's another pointer I can give.

What I'm getting at: Try editing without Legacy Title and see if you have the same problems.

Thanks,
Kevin

Kevin Monahan - Sr. Community and Engagement Strategist – Adobe Pro Video and Audio

M

MattZ1Author

Participant

Hi Kevin,
Thank you for the quick response, first of all! Thanks for the tip about Legacy, too - no problem!

Adobe Premiere Pro 2020

Windows 10 Pro

Media: MP4 video, 486KB, 954x204, Total bitrate 145kbps, Frame rate 8.04 f/s (basically a screen capture video used for audio recording - the video will be unlinked and delted, the audio kept only)
Sequence settings:

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