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nunuhola
Participant
Mar 6, 2017 1:52 PM UTC
Answered

French subtitle srt file not displaying correctly in premiere (Premiere Pro 14.9 and earlier)

Hi,
I am trying to display a srt subtitle file in premiere so I can export the video with french subtitles. However the titles are not displaying correctly, there are a few accented letters that appear as asteroids and with other distortions. I tried reinstalling premiere pro in french, changed my systems keyboard to french but neither worked. Can anyone tell me what to do to get it to display correctly? Do I need to import a different font somewhere? Not sure how to do that either.

I am working with Mac 10.12.3. and the latest Premiere pro.Thanks!

vincenth19918350Correct answer
Participant
Jan 25, 2018 7:20 AM UTC

Hi,

I have had the same issuebut I changed the encoding of the srt file to UHT-8 with this tool: https://subtitletools.com/convert-text-files-to-utf8-online and now it works.

I also tried with textedit but it didn't work.

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6 replies

Kevin J. Monahan Jr.
Kevin J. Monahan Jr.
Legend
Feb 3, 2018 12:26 AM UTC

Hi nunuhola,

I marked VincentH's answer as the correct one since you have not returned. We hope you have solved the issue by now. If you have not, please let us know so we can further help you troubleshoot.

Thanks,
Kevin

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Kevin Monahan - Sr. Community and Engagement Strategist – Adobe Pro Video and Audio
Dependable Productions
Participating Frequently
Sep 7, 2023 12:02 PM UTC

Hello.  I found this converter worked, but as soon as you went to amend either the font or background, etc it went back to the 'buggy' version.  This is using the latest version of captions in Premiere which I know has been recently updated.  Thank you. 

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vincenth19918350Correct answer
Participant
Jan 25, 2018 7:20 AM UTC

Hi,

I have had the same issuebut I changed the encoding of the srt file to UHT-8 with this tool: https://subtitletools.com/convert-text-files-to-utf8-online and now it works.

I also tried with textedit but it didn't work.

Translate
    darryll88109905
    Inspiring
    Apr 4, 2019 6:32 PM UTC

    I can confirm this works. Had the same issue at the OP and tried https://subtitletools.com/convert-text-files-to-utf8-online​. Solved the problem.

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      Vidya Sagar
      Vidya Sagar
      Participating Frequently
      Mar 7, 2017 4:03 AM UTC

      Hi nunuhola,

      Please post a screen shot of the subtitles for further research.

      FAQ: How do I capture and post a screen shot or video?

      Thanks,

      Vidya

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      happy lives
      Participant
      Sep 11, 2017 3:22 AM UTC

      I'm having the same problem. Notepad and YouTube correctly interpreted the French accents in my .SRT file; Premiere has many character errors. "25ème" displays as "25ème", for example.

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