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Participant
June 13, 2018
Answered

Full screen issue

  • June 13, 2018
  • 3 replies
  • 2590 views

Hello , I have a new workstation with one 21:9 ultra wide display (3840x1440) and one 27 4k display(3840x2160)
The ultra wide display is only for the timeline and the 4K display for preview .
I have a problem when I play the preview of my 3840x2160 sequence on fullscreen
It play full screen but the image seems to be cropped or too big .Anyway I can't see all the frame in full screen:
Can somebody help me please ?
Sorry for my english, I speak french

This topic has been closed for replies.
Correct answer R Neil Haugen

This can be because of the way the OS sees the screens, or because one is scaled. Is the 4k screen set to 100% in the OS settings for it, or are things scaled up there?

Neil

3 replies

Participating Frequently
October 24, 2020

Just to specify for Windows, it's really not clear that scaling should affect full-screen display, but it does:

 

In Display Settings --> Scale and layout --> "Change the size of text, apps and other items"

For me, I had to make sure that Monitor 1 and Monitor 2 were set the same.

Legend
June 14, 2018

I recommend using a proper I/O device rather than the GPU for external monitoring.  Something like the T-Tap from AJA or the Intensity from Blackmagic.

Stunna971Author
Participant
June 15, 2018

Hello, i'll try if something go wrong one more time. I don't know why but something magic happened ,the display is playing fullscreen right now.Anyway thank you for your answer.

R Neil Haugen
R Neil HaugenCorrect answer
Legend
June 14, 2018

This can be because of the way the OS sees the screens, or because one is scaled. Is the 4k screen set to 100% in the OS settings for it, or are things scaled up there?

Neil

Everyone's mileage always varies ...
Stunna971Author
Participant
June 15, 2018

Hello thanks for answering, nothing was scaled up. The 4k display was set to 100% in the settings of the OS.
But I don't know why but something magic happened ,the display is playing fullscreen right now.Anyway thank you for your answer