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Participant
September 22, 2021
Question

Full Screen Playback on wrong monitor and wrong size

  • September 22, 2021
  • 1 reply
  • 1065 views

I use a 3 monitor setup, and the right screen as playback monitor.

 

Suddenly, the full screen playback does not show on the assigned screen, but plays on the main (middle) screen in a strange overlaying postition of the program monitor (see image attached)

I have tried deactivating playback, activating, reboot, Nvidia Driver update...

This issue is new, and shows in all new projects. Old projects work normally funny enough.

 

Anybody can help with this issue?

Thanks!

1 reply

Vishu_Aggarwal
Participating Frequently
September 23, 2021

Try chanign the video rendering and play to software from project settings as follow -

 

 Go to File > Project settings > General > Video Rendering & PlayBack > Change to mercury playback engine Software only.

Vishu AggarwalAdobe Certified Instructor, Professional and Expert
Participant
July 16, 2024

Hi, I'm having the same issue. Thank you for your suggestion, but my computer isn't giving me the option to change it to software only. It's greyed out. Thank you.

Kevin-Monahan
Community Manager
Community Manager
January 7, 2025

Hey @Charlie Ecker,

Sorry you didn't get a response. Did you ever solve this issue or do you still need help? Let the community know. Sorry for the frustration.

 

Thanks,
Kevin

Kevin Monahan - Sr. Community and Engagement Strategist – Adobe Pro Video and Audio