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omkari5233293
omkari5233293
Participant
April 6, 2018
Answered

generic error

  • April 6, 2018
  • 3 replies
  • 1457 views

Hi guys,

I have updated to latest version of premiere pro from 12.0.1 version.When I am opening my older version project in current version some of my files went offline and I am unable to re-link those files as it is showing The importer reported a Generic error.Also I am trying to import those offline files which already are in project it is showing The file has no audio or video streams ERROR.Can you please give me a solution as many of my projects are live on floor.

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3 replies

S
SENA33679056k6rl
Participant
November 17, 2023

yes This Problem

 

omkari5233293
omkari5233293Author
Participant
April 9, 2018

So what do I do Convert all my unsupported files? or go back to previous premiere version?

Come on Adobe, I have hundreds of files from the live projects which are now unsupported.There has to be some sort of solution you can offer.

Thanks

    E
    excited_Genie16B8
    Legend
    April 9, 2018

    Conversion would be my choice as it allows for moving into the future.  Using an older version leaves you stuck in the past.

    You can install an older version of PP in addition to the new version.  Use the old to do the conversion.

    megacinn
    megacinn
    Inspiring
    April 9, 2018

    ..does this also explain my problemes with AVI-files ?

    They are not related to quicktime but WindowsMedia.

    QT-Player can playback them without problems , but premiere pro since the *** 12.1 spring update not anymore !?

    Why I'm paying 700 bucks a year for an expensive software including a transcoder (ME) if the features decrease and I have to buy another transcoder and have to waste days of work with transcoding!?

    Why I'm using still avi-files ? ...because sony is using that format on creating timelapse recordings...

    This is/was the major benefit for switching from MediaComposer and it's stoneaged always importing/transcoding delays.

    If that same thing is happening here , there is no reason to stay on adobe...... resolve looks promising as well.

    E
    excited_Genie16B8Correct answer
    Legend
    April 7, 2018

    Probably this:

    Future versions of Premiere Pro will no longer support Quicktime 7 era formats and codecs

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