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Participant
August 28, 2023
Question

glitch during transition

  • August 28, 2023
  • 4 replies
  • 2193 views

i keep having a pixelated glitch during a transition after its rendered. i use media encoder to render.

 

-i've tried different transitions with the same issue.

-changed the speed

it still glitches. the clip after is a nested one but so are others with no issues. not for sure what to do except pull my hair out at this point. help!

 

4 replies

Participant
August 30, 2023

I've tried everything and nothing helped. I did render an older project and it went through with no issues which makes me feel like its something with my one clips. So i systematically started removing and exporting the video and i'm still glitching. i have no clue what to do.

Kartika Rawat
Community Manager
Community Manager
August 29, 2023

 Hi nikki31933954nw0e!

Sorry about the trouble. What's the source of media files? Could you share your system details (OS, CPU, RAM, GPU)?

Do you have any updates available for your GPU driver?

 

Let us know.

Thanks,

Kartika

Peru Bob
Community Expert
Community Expert
August 28, 2023

Does it happen if you export directly from Premiere Pro?

Does it work OK if you turn off Hardware Encoding in the export settings?

 

Peru Bob
Community Expert
Community Expert
August 28, 2023

Delete the Media Cache and Media Cache files:
https://community.adobe.com/t5/premiere-pro/faq-how-to-clear-your-media-cache-in-30-seconds-in-premiere-pro-2020/m-p/11017257/thread-id/260446?page=1

If that doesn't work, try resetting the preferences:
https://community.adobe.com/t5/premiere-pro/faq-how-to-reset-trash-preferences-in-premiere-pro/td-p/8236158?page=1

If that doesn't work, try resetting the Workspaces:
Reset a workspace
Reset the current workspace to return to its original, saved layout of panels.
1. Do one of the following:
• Click the Workspace menu icon and select Reset to Saved Layout.
• Choose Window > Workspace > Reset to Saved Layout.
from here:
https://helpx.adobe.com/premiere-pro/using/workspaces.html

If that doesn't work, try Preferences > Audio Hardware and set Input to None.

If that doesn’t work, try updating or rolling back your graphics driver directly from the video card manufacturer’s site. If NVIDIA, do a clean installation of the latest Studio Driver (NOT the Game Driver)

If that doesn't work, try creating a new project and import the old one into it.