Skip to main content
B
Bryce5E10
Participating Frequently
April 29, 2022
Question

Glitch issues, MxF files, M1 Mac, Colour strips appearing

  • April 29, 2022
  • 3 replies
  • 3367 views

Hi there, 

 

Running both versions of Premiere this still happens on my computer,  MacBook Pro M1 Max. 

 

The footage that has the glitches flash for a frame on every now and then, but always at the same spot. Thought it might have been a camera issue but the problem is not appearing o my colleagues  older mac.

 

The glitch has all of a sudden started appearing on shots from Canon c300 MkII. But I have been editing video files before on the computer without this happening before. Have attached glitch examples.

 

Have tried other fixes for known issues like turning off Hardware Encoding or the beta version, but it's not working.

 

Please help me!

This topic has been closed for replies.

3 replies

A
Anonymous
July 28, 2022

I also have flashing white/grey in my sequence when working with 4K .mxf files.

It works fine a little while then suddenly I get regularly grey flashing in preview screen (and exports).

Kevin-Monahan
Community Manager
Kevin-MonahanCommunity Manager
Community Manager
July 28, 2022

Sorry about that, loicvdh. The team is still addressing the bug. The best option, for now, is to move back to version 22.4. You can also see if the Beta might have a fix in it. Have you installed it yet? Let me know.

 

Thank You,

Kevin

Kevin Monahan - Sr. Community and Engagement Strategist – Adobe Pro Video and Audio
A
Anonymous
July 29, 2022

Thanks Kevin for the reply but I found the best solution was to run the .mxf through Media Encoder as a ProRes .mov file and now it plays fine (albeit a little heavier on the drive and slower reading).

 

Please let us know when we can edit again native .mxf 4k files.

Cheers

chrisw44157881
chrisw44157881
Inspiring
May 1, 2022

try disabling hardware decoding, running in rosetta mode or using software playback.

B
Bryce5E10Author
Participating Frequently
May 2, 2022

Thanks but none of those work, together or separately.

B
bradyrh7
Participant
June 25, 2022

I am having the same issue... it was working but then all of the sudden MXF files are flashing/strobing. Does anyone have a solution?

 

S
Community Manager
Sumeet Kumar ChoubeyCommunity Manager
Community Manager
May 1, 2022

Hi Bryce5E10,

 

We're sorry about the poor experience. We can get this checked. If possible, please share a download link for the sample media with which you are experiencing this issue. It will help us to diagnose the issue properly at our end.

 

Thanks,

Sumeet

B
Bryce5E10Author
Participating Frequently
May 2, 2022

HI Sumeet,


Here's a link to a clip where the error occurs for me (on my computer it occurs at 13:10 secs:frames or at 09:57:13:14 of the timecode) as can also be seen on the screenshots attached.

 

https://drive.google.com/drive/folders/1sTV-SVVoFXvLED6sDeL8zu0Q6Db1jQ28?usp=sharing

 

The fixes listed by chrisw44157881 's response do not work btw.

 

Thanks, 

T
thom_c
Inspiring
May 2, 2022

Have you tried transcoding to ProRes ? I had something similar happen with MXF footage from C300MkII on a Macbook Pro M1 Max

Terms & ConditionsAccessibility statement
Using the community Terms of use Privacy Cookie preferences Do not sell or share my personal information ad choicesAdChoices