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ShelingCynthia
Participant
February 26, 2024
Question

Glitches in final video files Premiere Pro

  • February 26, 2024
  • 5 replies
  • 364 views

Hi everyone!

 

Hopefully, you can help me with this issue. For about two weeks now, I've been experiencing problems with rendering my videos. Everything runs smoothly during the editing process and rendering, and I don't encounter any issues.

 

However, when I view the rendered file/the final video file, there are glitches present. Frame freezes, audio dropouts, glitches, you name it.

 

I've already tried reinstalling Premiere Pro, but unfortunately, it hasn't helped. I'm hoping you can assist me since Premiere Pro is essential for me to carry out my work.

Video files:
1920x1080
Linear PCM, H.264

 

Export settings:

Match Source - Adaptive High Bitrate

H.264

50fps

 

Thanks in advance!

 

Sheling

    This topic has been closed for replies.

    5 replies

    Kevin-Monahan
    Community Manager
    Kevin-MonahanCommunity Manager
    Community Manager
    February 29, 2024

    Oh, you're on Mac. What are the specs of your computer?

     

    Thanks,
    Kevin

    Kevin Monahan - Sr. Community and Engagement Strategist – Adobe Pro Video and Audio
    S
    ShelingCynthiaAuthor
    Participant
    February 28, 2024

    @Kevin-Monahan @Nariman_PPro 

    Thank you very much for your support!

     

    I have an addition: when I render to the hard drive of my MacBook Pro, everything goes well. As soon as I try to render to the external hard drive, there are glitches in the final files.

     

    Do you happen to know what could be causing this?

    Thank you very much in advance!

    Kevin-Monahan
    Community Manager
    Kevin-MonahanCommunity Manager
    Community Manager
    February 27, 2024

    NVIDIA GPU? Please try rolling back your NVIDIA GPU driver, @ShelingCynthia. I heard about that potential fix from a tech in assisted support this morning. Let us know if it works. I hope the advice helps. I am really sorry for the issue.

     

    Thanks,
    Kevin

    Kevin Monahan - Sr. Community and Engagement Strategist – Adobe Pro Video and Audio
    Nariman_PPro
    Adobe Employee
    Nariman_PPro
    Adobe Employee
    February 27, 2024

    Have you tried exporting other frame rates like 30 fps or 60 fps to see if the play better.  at least as experiment to see if that's the problem or not. 

      S
      ShelingCynthiaAuthor
      Participant
      February 26, 2024

      Btw, I'm using Premiere Pro 2024

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