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Participant
August 29, 2021
Question

Glitchy green pixelation in video

  • August 29, 2021
  • 3 replies
  • 2152 views

Greetings. I was using my previus HP computer to edit videos and the files worked fine Premier Pro 2020). Now using my new Lenovo and the same video files (2021 Premier Pro) show random glitchy green pixels during playback and rendering. The MOV files themselves are fine. Other vieos which are WMV seem to work fine as well, but some files I cannot change from MOV to WMV and need to find out how to simply fix the settings so all videos work fine. Any help out there?

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3 replies

Participant
September 4, 2021

this happens to me as well, nothing to do with drivers. Premiere's handling of .mov's is broken

Legend
August 30, 2021

I seem to remember seeing posts where green pixelation was caused by variable frame rate sources, usually from a screen recording or shot on a smartphone.  If you have any clips from these kind of sources, here's how to diagnose and fix


use mediainfo to determine whether your source is variable or constant frame rate

https://mediaarea.net/en/MediaInfo/Download

if it's variable use handbrake to convert to constant frame rate

https://handbrake.fr
and here's a tutorial on how to use handbrake

https://www.youtube.com/watch?time_continue=34&v=xlvxgVREX-Y

John T Smith
Community Expert
Community Expert
August 29, 2021

Do not count on Windows to be fully up to date when it comes to device drivers
Go to the vendor site to be sure you have an updated driver for your graphic adapter
nVidia Driver Downloads http://www.nvidia.com/Download/index.aspx?lang=en-us
-for Premiere Pro and MAYBE Premiere Elements use the STUDIO driver, not the GAMING driver
-such as (this MAY not be the latest) https://www.nvidia.in/Download/driverResults.aspx/177929/en-in
If you have a laptop you MAY also need to check for a laptop specific nVidia driver
ATI Driver https://www.amd.com/en/support
Intel https://downloadcenter.intel.com/product/211969/Intel-HD-Graphics-Family
There are also intermittent reports that the newest driver is not always the best driver due to driver bugs or compatibility issues, so you MAY need to try an earlier driver version

Richard van den Boogaard
Community Expert
Community Expert
August 29, 2021

This seems like great suggestions. Please let us know if this helps...