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J
Joey5E36
Known Participant
June 8, 2022
Question

GPU Acceleration is NOT working

  • June 8, 2022
  • 1 reply
  • 2615 views

I have an Nvidia RTX 2070. It is the ONLY display adapter listed in the Device Manager. I have cleared the media cache. The Mercury Playback Engine GPU Acceleration option is selected in Project Settings. The software still uses 100% of my CPU (Intel i9-9900k) and only maybe 5% of the GPU when rendering. I have tried everything I see online including updating my bios.

I have no issues with my GPU in any other software or game that I play. ONLY in Premiere Pro.

This needs to be fixed YESTERDAY.... I pay way too much for this software for it not to be working!!!!!

 

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1 reply

Ann Bens
Ann Bens
Community Expert
June 8, 2022

Did you turn the GPU on in the Preferences for decoding and encoding?

The use of the GPU is also depended on the effects used in the timeline.

Most of the rendering (as in making preview) or do you mean export is done on the CPU.

 

J
Joey5E36Author
Known Participant
June 8, 2022

Where are "Preferences for decoding and encoding"?

When I go to Edit > Preferences I see no mention of Encoding or decoding. Where IS it?

A
Andy 1968
Inspiring
June 8, 2022

I have an RTX 2070. The video below might be helpful. 

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