Skip to main content
Inspiring
October 18, 2018
Answered

GPU Acceleration not available in PP CC 2019

  • October 18, 2018
  • 11 replies
  • 60780 views

Mercury Playback engine GPU acceleration (CUDA) doesn't work / isn't available in PP CC 2019 version.

Luckily, I've learned my lesson and kept previous version this time (2018) in which the Mercury Playback engine GPU acceleration (CUDA) was and still is available every time.

Intel Core I7-5930K @ 3.5 ghz

64gb RAM

GeForce GTX 980 Ti

This topic has been closed for replies.
Correct answer jerryr80850391

Latest Nvidia drivers worked for me.

MSI GS65 Stealth Thin 8RF

Windows 10 Home Version 10.0.17134 Build 17134

NVidia GeForce 1070 with Max-Q Design

Cuda acceleration now listed.

11 replies

Kevin-Monahan
Community Manager
Community Manager
October 18, 2018

Sentern,

Have you updated GPU drivers yet? That may hold the key to your solution.

Thanks,
Kevin

Kevin Monahan - Sr. Community and Engagement Strategist – Adobe Pro Video and Audio
SenternAuthor
Inspiring
October 19, 2018

What does that mean?

R Neil Haugen
Legend
October 19, 2018

Yeah, and updating to the latest Nvidia driver in the past has caused my system to crash. How is it that we're in late 2018 and these @Y*@Y!@!!!  companies still haven't figured out how to make things work together?  Will Artificial Intelligence someday relieve us users of the burden of hardware and software incompetence?


Updating hardware drivers to the latest version has always been required to keep a pro level NLE, fx, or grading app functioning correctly.

Then of course the more antiquated hardware you write extra code to support, the more limited the effort to move forward with performance and the easier it is for instabilities to happen.

I've had crashes or screen garbled from drivers both from an older driver or the newest being screwy.

Takes what, 5 minutes to change drivers. I manually check for video drivers at least every other week. Part of the trade. Needed for both the Adobe apps and Resolve.

Neil

Everyone's mileage always varies ...