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gabel72462666
gabel72462666
Participant
May 27, 2017
Question

GPU Render Error

  • May 27, 2017
  • 1 reply
  • 249 views

Cant seem to render or export with out this error message coming up.  Been working on this project for weeks and now this pops up and wont go away....Have gone thru and taken out cross dissolves but no luck and the error "around timecode" changes every time. 

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1 reply

Vidya Sagar
Adobe Employee
Vidya Sagar
Adobe Employee
June 2, 2017

Hi gabel72462666,

Sorry for the issue. It seems like an issue with the GPU driver compatibility.

1. What is the GPU model number?

2. Have you tried to update the GPU drivers to latest version?

3. What is the selected renderer? Try to change it to Mercury Playback Engine Software only & test.

Let us know the status of the issue.

Thanks,

Vidya

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