GPU rtx 3090 not working properly + ryzen 7 5700g

[ismithan]

I have problems with the graphics not being used properly. It can't be that I have a 3090 + 32GB of RAM and a Ryzen 7 5700G processor, and a simple text animation from the "composer" plugin won't run (I ran it on another PC with a Ryzen 7 5700 + RTX 1060, and it worked perfectly at full video resolution).

The same thing happens to me in After Effects and Illustrator with the 3D function.

In the video, it shows the low usage of the GPU, and the video is very laggy.

   

 

[ismithan]

(I ran it on another PC with a Ryzen 7 5700 + RTX 1060, and it worked perfectly at full video resolution).
I fix an RTX 3070

[Kyle Plumadore]

Is playback still laggy when you select the CUDA Mercury Engine instead of OpenCL in your first screenshot?
The CUDA engine will utilize the nVidia GPU whereas the OpenCL engine will utilize the onboard AMD integrated GPU for GPU work. 

[ismithan]

I tried both and the same thing happens.

[Kyle Plumadore]

It appears the "fade characters" effect is not able to render in real-time. Premiere caches some frames allowing it to play smoothly for a brief period, but over time Premiere is running out of cached frames and starts dropping them.

I believe this is a third party effect. There's some triaging you could do but it might be faster to contact the plugin-vendor for guidance. If that timeline section plays on a Ryzen 7 5700 system with otherwise similar specs, it does make me wonder whether the plugin is handling multi-gpu scenarios optimally.

Another option would be to render the section of the timeline that contains those clips before playback.

[ismithan]

The thing is that on a Ryzen 7 5700 + an RTX 3070, it runs great.

[Kyle Plumadore]

From your description, the only obvious difference between the two systems is that the Ryzen 7 5700g has an integrated GPU whereas the Ryzen 7 5700 does not. It's possible that the presence of the integrated is causing problems with the third-party plugin - but I don't know for sure. 

It's also probably worth doing a more detailed comparison between the two systems to identify other potential hardware/software differences that might explain the performance difference when running this effect.

[ismithan]

Sure, it could be because something integrated is failing, but I'm not sure how to make the program work properly. It's really frustrating not being able to work comfortably even though I have a good setup.

[ismithan]

I disabled the CPU from the BIOS, and the same thing happens.

[STUDIO29K]

as far as I can see from the pictures...you should put Engine(CUDA)...OpenCL is for AMD graphics

[ismithan]

I tried both and the same thing happens.

[STUDIO29K]

delete the files in the Media Cache Database, Media Cache Files, Scratch Disk...put the latest nvidia studio driver 560.70, set the acceleration to (CUDA)..restart, then see what happens...
I have NVMe M.2 only for Media Cache Database, Media Cache Files, Scratch Disk...
of course after this, you have to wait for all your files to be loaded again in Pp

[ismithan]

I emptied the media cache database, but I don't know where the others are.
I have the latest Nvidia Studio, and I installed CUDA and restarted, and it's the same