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Question

Graphic overlays causing color issues on export

Forum|Forum|5 years ago
May 29, 2020
2 replies
4248 views

With the newest update, I've been having problems with graphic overlays. This is for text layers and pre-rendered AE graphics with alpha. They appear fine when previewing in the timeline in Premiere, but once exported (as .mp4), there is a noticeable color and contrast change on the entire image once the overlay appears on screen. I also tried rendering in .mov with the same result.

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R Neil Haugen

Legend

Not a common thing, to be mild ... but would sure be infuriating. Trying to think of something to try that may have some effect.

First, if you're running a dedicated GPU card, go to the Project settings dialog and set that for software only, cutting out the card. Try an export and see if there's a change. If so, it's something with the GPU, maybe a driver issue.

Next, go to the Preferences settings, General tab, and see what you are doing for Display Color Management and for Extended dynamic range monitoring. Test changing them.

Neil

Everyone's mileage always varies ...

G_WolgastAuthor

Participating Frequently

Thank you for the help! I will have to try adjusting a few settings to see if anything works. It's hard to say because Adobe and NVIDIA both updated within the last couple of weeks. I use Premiere for new YouTube videos every Friday and I've had this problem for the last two uploads. I had to leave out the text graphics just to get the videos published. They weren't absolutely necessary, but still, I use them often to clarify certain topics.

W

Wisco Video

Participating Frequently

For anyone else with issue...after spending 2 hours with tech support who was absolutely no help, I was able to fix mine by trial and error. When exporting, under the video tab and encoding settings - change the PERFORMANCE to "Software Encoding". I have no clue what that actually does, but it fixed this exact issue for me. I had no issues with the 2020 verison, and it wasn't until they upgraded me to the 2021 version that I started having problems.

While waiting on hold for a tech support rep I cannot hear, I figured out this issue with some troubleshooting.

defaultxkuj2cvzlr4g is kind of right.

My first breakthrough was exporting directly from Premiere. I always render with Encoder, habit from batch rendering. I much prefer the speed of the GPU accellerated rendering but for longer videos it always errors out with a generic code. So, in the drop-down menu at the bottom the queue pane, I have the "software only" selection made for the renderer.

But when I went to export from Premiere, a setting I had fogotten about was in my face. In the export settings, there too is a setting where you select hardware/gpu or software only. It's in the "encoding settings" under the video tab.

YOU HAVE TO MAKE SURE THEY BOTH MATCH! Once I did that.... BAM! All fixed.

R Neil Haugen

Legend

What color management settings are you using on those in Ae?

Neil

Everyone's mileage always varies ...

G_WolgastAuthor

Participating Frequently

I'll have to look at that again, but I have the same result with just a simple text graphic layer in Premiere. It's the same whether exporting from Premiere or sending it to Media Encoder.

R Neil Haugen

Legend

Huh.

So you create a graphic using the graphics workspace in Premiere, export, and it's different but only when the graphic is on-screen?

I will ask ... have you re-imported the exported clip into Premiere and checked them?

Neil

Everyone's mileage always varies ...

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