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WestRoofingSystems
WestRoofingSystems
Participant
June 12, 2018
Answered

Green and pink flashing in project and render (Premiere Pro and Media Encoder 2018)

  • June 12, 2018
  • 3 replies
  • 11483 views

Hi all,

I'm working on a desktop with Premiere Pro CC 2018 (v12.0), and am experiencing these green and pink/purple flashes when rendering out the project via Premiere Pro and Media Encoder both. My desktop is currently utilizing an AMD Radeon Pro WX 3100 GPU with the most recent drivers, Intel Core i5-7500 @ 3.40GHz CPU, and 16gb RAM. Windows is also updated to it's current version.

I have researched this event occurring, and noticed that it has occurred with users who are utilizing Intel integrated GPU, but I wanted to throw this out there and see if there couldn't be another issue as well.

Thank you in advance!

This topic has been closed for replies.
Correct answer juanmario

I am also now having issues with the green and purple colors on my rendered videos. I did not use any color correction or (I don't believe) any adjustment layers. All I am using is a screen recording video and some basic text/image overlays. I am also only using software rendering. Tried all the above solutions and found nothing to solve it.


If you have tried the solutions mentioned here, including this:

https://helpx.adobe.com/premiere-pro/kb/green-purple-streaks-premiere-pro.html

Then I recommend you try this

Go to Edit> Preferences> Media and remove the checkbox before the item: enable Intel h.264 decoding (requires restart), o (12.1.2) Enable hardware accelerated decoding.

3 replies

Kevin-Monahan
Community Manager
Kevin-MonahanCommunity Manager
Community Manager
May 15, 2019

Still having trouble? See this video.

Kevin Monahan - Sr. Community and Engagement Strategist – Adobe Pro Video and Audio
A
andresb42648720
Participant
January 23, 2019

There is no option like this in After effects and after trying the preferences for video rendering, the problem persists... what can I do??

Vinay Dwivedi
Adobe Employee
Vinay Dwivedi
Adobe Employee
June 12, 2018

Hi David,

Try to make AMD your default GPU. Make sure you shut down Premiere Pro before making any changes and restart your machine after the changes are made.

https://support.serato.com/hc/en-us/articles/202305784-Changing-graphics-card-settings-to-use-your-dedicated-GPU-on-a-Wi…

You can also switch your Mercury Playback engine to "Software only" mode in Premiere Pro from File>Project Settings>General>Renderer.

//Vinay

WestRoofingSystems
WestRoofingSystemsAuthor
Participant
June 12, 2018

Hi Vinay,

I believe the AMD gpu is currently my default gpu. I am not able to access a "Graphics Properties" panel from the desktop. Is this only a Win7/Win8 feature? What I see is:

Is this an issue with it being the Radeon Pro series?

Thank you

WRS_Colin
WRS_Colin
Participating Frequently
June 12, 2018

Hi Colin,

Please try the step below.

Render the timeline just a portion(s) where you see glitches after export or if it is complete export then choose any in/out points in the timeline and render it by going to Sequence menu>Render in to out option.

Once done check if there are any glitches in the playback. If not, then try exporting that sequence and in the export Window select "Include Preview Files". Check the exported file and if it is fine then apply this on the complete sequence.

//Vinay


So I have selected a set portion of the video, and rendered it using the 'Enter' key. After the render, it continues to show the green flashing (if you would like, I can attach a small video file). I will check the XML to verify, but after testing and rendering the same project out on a Macbook Pro (13-inch, mid 2014, High Sierra, 2.6GHz Intel Core i5 with Intel Iris 1536 MB), the preview and output file did not contain the green issues from before.

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